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Director of HR Operations
4 weeks ago
Job Title: Director of HR Operations
Job Overview: The Director of HR Operations is responsible for overseeing the daily operations of the HR department, ensuring efficient and effective HR processes, and driving operational excellence. This role involves managing HR systems, policies, and procedures, and ensuring compliance with regulations while enhancing the overall HR function to support organizational goals.
Responsibilities:
- Oversee and optimize HR operations, including HR systems, processes, and procedures, to ensure efficiency and effectiveness.
- Manage and improve HR information systems (HRIS), ensuring accurate data management and reporting.
- Develop, implement, and maintain HR policies and procedures to ensure compliance with legal and regulatory requirements.
- Identify opportunities for process improvements and implement best practices to enhance HR operations and employee experience.
- Utilize HR metrics and analytics to assess the performance of HR operations and make data-driven recommendations for improvement.
- Lead and mentor the HR operations team, providing guidance and support to ensure high performance and professional development.
- Oversee relationships with external vendors and service providers related to HR operations, including benefits administration and HR technology.
- Address complex employee issues and ensure that HR operations support a positive work environment.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or professional HR certification (e.g., SHRM-SCP, SPHR) preferred.
- 8+ years of experience in HR operations, with at least 5 years in a leadership role.
- Proven experience in managing HR systems, processes, and compliance.
- Strong knowledge of employment laws, regulations, and HR best practices.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Strong analytical skills with experience in using data to drive decisions and improvements.
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