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Account Manager

5 months ago

Fort Smith, United States Scot Shaw - State Farm Agent Full time
Job DescriptionJob DescriptionBENEFITS:
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health Insurance
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
  • 1 paid self-care day per month to recharge and prioritize well-being
AGENCY DESCRIPTION:
Agency established in 2002
Monthly lunches as a team to build Comadre
Work with other positive and encouraging licensed professionals

ROLE DESCRIPTION:
As an Account Manager for Scot Shaw Ins Agency, Inc., you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Licensed in Property & Casualty is required
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer