Office and Operations COORDINATOR

2 months ago


Westfield, United States Two Maids - Westfield Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company parties
  • Free uniforms

wo Maids Office & Operations COORDINATOR:

Location: Westfield, NJ
Reports to: General Manager
Supervises: Staff of Professional House Cleaners (PHCs)

Join our growing team This is a salaried position with base salary of $41,600 per year ($20.00 per hour) and a bonus possibility. We reward performance over seniority.

No Nights, No Weekends, & No Holidays

With the help of a user-friendly database, you will help the business owner easily track all communications and nurture relationships with the leads and clients with the goal to improve customer service relationships and assist in customer retention and drive sales growth while overseeing the general functioning of the office and its operations.

Responsibilities include:

  • Embrace, adhere and enforce The Two Maids General Standards
  • Implementation and execution of The Two Maids Complete Experience
  • Overseeing day-to-day operations of Two Maids office in Westfield:
  • Lead daily meeting with Professional House Cleaners (PHCs)
    • Scheduling clients cleanings, quotes, confirmations, changes
    • Answering phones, texts, CRM customer requests
    • Assisting with preparing payroll biweekly

  • Provide high level customer service, and oversee customer & employee satisfaction
  • Ability to multitask and remain calm under stressful situations
  • Assist in last minute schedule changes/manage employee call outs. Clean homes when PHCs are absent
  • Staff training & discipline (if required)
  • Recruit, train & retain staff, including new employee orientation, up new hire paperwork & maintaining employee HR files
  • Manage inventories of cleaning supplies & office supplies.
  • Maintain and ensure office cleanliness
  • Maintain laundry of cleaning supplies towels as teams return throughout the day and ensure laundry is clean and ready for the next day


Job Requirements
  • 18 years of age or older
  • Available for employment from 7:30 AM 5 PM, Monday-Friday
Have a vehicle, valid drivers license, and car insurance (minimum liability)

  • Familiar and comfortable with computers, including using Microsoft Word, scheduling software, Outlook/emailing, etc.
  • Possess basic math skills
  • Fluent in speaking, reading, and writing English
  • Familiar with leading a team
  • Fluency in Spanish is a big plus
Education:
  • High school diploma (required)
  • Some college/college grad a plus
Experience:
  • 1 or more years of experience managing small business offices. Hospitality, sales and customer service are a big plus.

Why you should choose to work with us: Two Maids was recently recognized by Inc. Magazine as the nation's fastest-growing cleaning company We provide residential cleaning services that range from routine weekly maintenance to deep cleanings of a home from top to bottom. We recognize and reward top performers through our one-of-a-kind Pay for Performance Plan. We are passionate about our partnership with Cleaning For A Reason where we provide free cleanings to people undergoing cancer treatment. Our growth and success allow us to provide opportunities to individuals who want to be a part of something bigger and find satisfaction in a career as a Professional House Cleaner



  • Westfield, United States Baystate Health Full time

    Summary : The Office Coordinator is responsible for the smooth and effective operations between the administrative support functions in the front office and the clinical operations of both the Cardiac Center and Cardiac Rehab. Responsibilities include greeting patients, phone reception, patient scheduling, insurance & benefit verification, confirmation...

  • Office Coordinator

    3 hours ago


    Westfield, Massachusetts, United States Baystate Health Full time

    Job SummaryThe Office Coordinator - Cardiac Care Specialist is responsible for ensuring the smooth and effective operation of the front office of the Cardiac Center. This includes greeting patients, managing phone calls, and coordinating with clinical staff to achieve coherent workflow.Key ResponsibilitiesPatient Scheduling: Organize patient scheduling...


  • Westfield, United States FREEDOM HEALTHWORKS LLC Full time

    Job DescriptionJob DescriptionWe are seeking a motivated individual with great hospitality skills and a passion for customer service to join our team as a Medical Front Office Coordinator. This role will require the employee to provide exceptional customer service, manage administrative tasks, and assist with medical duties.As a Medical Front Office...


  • Westfield, Massachusetts, United States FREEDOM HEALTHWORKS LLC Full time

    Job OverviewWe are in search of a dedicated individual with exceptional hospitality abilities and a strong commitment to customer satisfaction to fulfill the role of a Medical Office Reception Coordinator. This position entails delivering outstanding customer service, overseeing administrative responsibilities, and supporting medical operations.Key...


  • Westfield, United States Two Maids - Westfield Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesFree uniformsTwo Maids Office & Operations Manager:Location: Westfield, NJReports to: General ManagerSupervises: Staff of Professional House Cleaners (PHCs)Join our growing team! This is a salaried position with base salary of $41,600 per year ($20.00 per hour) and a bonus...


  • Westfield, Massachusetts, United States University of Massachusetts Medical School Full time

    Overview:POSITION SUMMARY:The Revenue Operations Department within the Health Care Finance Solutions (HCFS) unit is dedicated to delivering comprehensive business services for various health and human services agencies. Our mission is to optimize revenue streams for the Commonwealth of Massachusetts. We focus on securing funds from private, state, and...


  • Westfield, New Jersey, United States Elwood Staffing Full time

    Position OverviewAs a Senior Administrative Coordinator, you will deliver high-level executive and administrative assistance within a dynamic corporate setting. This role includes the supervision of one administrative team member and entails a blend of executive support and office management responsibilities.Key Responsibilities- Provide comprehensive...


  • Westfield, New Jersey, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities:At PT Solutions Physical Therapy, we are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians in providing exceptional patient care.Key Responsibilities:Insurance Verification and Benefits...


  • Westfield Center, United States Ohio Farmers Insurance Company Full time

    The Accounting Operations Coordinator is responsible for completing operational duties of moderate complexity in a fast-paced environment. This role executes various tasks related to accounting activities such as accounts payable, accounts receivable, bank reconciliation, cash application, general ledger posting, and ledger account reconciliation. The role...


  • Westfield, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities: Location Westfield 1124 South Avenue West Westfield, New Jersey 07090 United States Twin Boro Physical Therapy powered by PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our...


  • Westfield, Indiana, United States Wellbrooke of Westfield Full time

    Job SummaryWe are seeking a highly motivated and organized Admissions Coordinator to join our team at Wellbrooke of Westfield. As a key member of our Sales team, you will work closely with the Director of Sales to drive revenue growth and meet census goals.Key ResponsibilitiesDevelop and implement sales strategies to drive lead and lease conversion for our...


  • Westfield, United States Westfield Electroplating Company, Inc. Full time

    Job DescriptionJob DescriptionWestfield Electroplating Company is looking for an Accounts Receivable/Payable Coordinator candidate to join our business team.This position will work closely with our office staff including President, Vice President, and outside Accountant. This individual must be a team player with a strong business and accounting background....

  • HR Coordinator

    2 weeks ago


    Westfield, United States AgReliant Genetics Full time

    As a Human Resource Coordinator, your key responsibilities will be to support the HR Team's day-to-day operations in partnership with other members of the HR Team. This position will support employee onboarding and offboarding, entry of employee data HR Coordinator, HRIS Analyst, Coordinator, Data Entry, HRIS, Agriculture, Administrative, Support


  • Westfield, Massachusetts, United States Westfield Gardens Nursing and Rehab Full time

    Westfield Gardens Nursing and Rehab is in search of a dedicated Recreational Activities Coordinator to join our skilled nursing team.The primary role involves organizing and facilitating engaging activities for our residents, under the guidance of the Activities Director.Work Schedule: Part-Time, approximately 15 hours per weekKey Responsibilities:The...


  • Westfield, United States Westfield Electroplating Company, Inc. Full time

    Job DescriptionJob DescriptionWestfield Electroplating Company is looking for an Accounts Receivable/Payable Coordinator candidate to join our business team.This position will work closely with our office staff including President, Vice President, and outside Accountant. This individual must be a team player with a strong business and accounting background....


  • Westfield, Massachusetts, United States PrideStaff Full time

    Legal Administrative Assistant OpportunityPrideStaff is excited to announce a career opportunity for a skilled Legal Administrative Assistant to join a thriving law firm in a professional office setting. In this role, you will provide critical administrative and legal support to the firm's partners, utilizing your exceptional communication skills and ability...

  • Logistics Coordinator

    3 weeks ago


    Westfield, United States Aston Carter Full time

    Job Title: Logistics Coordinator Job Description Are you looking to join one of the most renowned manufacturing companies in Western Massachusetts? We are seeking a Bill of Materials Coordinator to support multiple product lines. This role involves daily communication with various departments, including factory personnel and the Procurement/Supply Chain...


  • Westfield, New Jersey, United States Elwood Staffing Full time

    Position Overview: The role involves providing high-level executive and administrative assistance within a corporate setting. This position includes oversight of one administrative staff member and encompasses both executive support and office management responsibilities.Key Responsibilities:Deliver comprehensive administrative support to executives.Manage...


  • Westfield, New Jersey, United States Actalent Full time

    Job Title: Mechanical Project ManagerJob OverviewWe are seeking a skilled Mechanical Project Manager to join our innovative team. In this role, you will be primarily accountable for the successful execution of various projects, ensuring that all cost, schedule, and quality targets are met. Your responsibilities will include managing modifications to the...

  • HR Coordinator

    2 weeks ago


    Westfield, United States AgReliant Genetics Full time

    WHO WE ARE AgReliant Genetics is a leader in seed research, production, and quality focused on providing trusted seed solutions that help farmers grow. Created July 1, 2000, as a joint venture between two of the world's largest independent seed companies, KWS and Limagrain, AgReliant Genetics is the largest north American company focused solely on seed and...