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Resettlement Case Manager
3 months ago
Refugee Services Case Manager - Refugee Services Project
Summary
ICNA Relief’s Refugee Program is designed to rebuild, empower, and transition refugees by providing caring and compassionate service to victims of adversities and survivors of disasters. It is our goal at ICNA Relief to transition refugee families into resettlement and establishing a comfortable lifestyle in American society. ICNA Relief helps refugees and other newcomers achieve self-sufficiency and become contributing members of American society.
Reporting to the Director for Refugee Facilitation, the Resettlement Case Manager provides case management services to the newly arriving refugees being received by ICNA Relief’s Reception and Placement and Matching Grant Programs. The Case Manager will ensure eligible clients are enrolled in appropriate programs, provide core services, and meet the requirements of the program(s) in the required time. The Case Manager is to support refugee families transition in their new communities and to achieve self-sufficiency through the Reception and Placement and Matching Grant Programs.
Resettlement Case Manager Duties will include but not limited to
Key Areas of Responsibility:
- This role will provide resettlement case management for approximately 150 clients per year.
- Completes core services as outlined in the R&P Cooperative Agreement.
- Develop a unique and individualized service plan with newly arrived refugees to achieve self-sufficiency through Reception and Placement and Matching Grant.
- Assist with applications for Social Security card, medical benefits, food assistance and other applicable supports.
- Assists in the enrollment of refugee children in appropriate school and educational programs, as applicable.
- Conducts all services in a culturally and linguistically appropriate manner, according to contract guidelines and/or agency policies and procedures.
- Maintain current knowledge and understanding of the U.S. refugee resettlement program including benefits and services refugees and other ORR eligible populations qualify for.
- Document all services provided in files and case notes, as required by program guidelines.
- Advocates on behalf of the clients as necessary throughout the community.
- Other job duties as assigned.
Required Education and Experience:
- Bachelor’s Degree required, preferably in Social Work or a related field preferred.
- Minimum one year experience in refugee resettlement, case management and/or community services preferred.
Mon-Fri 9AM-06PM
