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Security Dispatcher/ HR Coordinator
3 months ago
Security Dispatcher & HR Coordinator
Location: Baltimore, MD
Company: Trust Consulting Services Inc.
Position Type: Full-Time
Pay rate: $18.70/hour
About Us:
Trust Consulting Services is a leading provider of security solutions committed to ensuring the safety and security of our clients. Our team is dedicated to delivering exceptional service and fostering a secure environment. We are currently seeking a highly organized and detail-oriented individual to join our team as a Security Dispatcher & HR Coordinator.
Job Summary:
The Security Dispatcher & HR Coordinator will be responsible for managing general dispatch duties, coordinating security personnel, and handling various HR functions, including recruitment and onboarding. This dual-role position requires excellent communication skills, multitasking abilities, and a commitment to maintaining a secure and efficient operation.
Key Responsibilities:
- Receive and prioritize emergency and non-emergency calls, ensuring timely and accurate response.
- Dispatch security personnel to various locations based on client needs and incident reports.
- Monitor security systems, including alarms and surveillance equipment, to ensure continuous protection.
- Maintain detailed logs of all calls, incidents, and personnel activities.
- Coordinate with law enforcement, emergency services, and other relevant agencies as required.
- Provide clear and concise communication to security personnel regarding assignments and updates.
- Assist in the development and implementation of emergency response protocols and procedures.
HR Duties:
- Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
- Conduct initial phone screenings and coordinate in-person interviews with hiring managers.
- Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed.
- Maintain employee records, including contact information, job titles, and performance evaluations.
- Assist in the development and implementation of HR policies and procedures.
- Coordinate training and development programs for security personnel.
- Address employee inquiries and provide support regarding HR-related matters.
- Assist in the administration of employee benefits and payroll.
Qualifications:
- High school diploma or equivalent; additional education in security management or HR is a plus.
- Proven experience in a dispatcher role, preferably within the security industry.
- Familiarity with HR processes, including recruitment and onboarding.
- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written.
- Ability to remain calm and composed in high-pressure situations.
- Proficiency in using dispatch software and HR management systems.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Working Conditions:
- The role may require working in shifts, including nights, weekends, and holidays.
- This position may involve occasional travel for recruitment events or training sessions.
Available Hours:
6:00 am – 2:00 pm
2:00 pm – 10:00pm
10:00 pm - 6:00 am
Trust Consulting Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our team at Trust Consulting Services and contribute to a safer and more secure environment while advancing your career in security and human resources
