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Part-Time Hybrid Scheduling Coordinator
2 months ago
Job Title: Hybrid Scheduling Coordinator / Behavior Technician (BT)
Job Summary: The Hybrid Scheduling Coordinator / Behavior Technician (BT) at 360 Human Services is a dual role that combines the responsibilities of managing scheduling tasks and providing direct behavioral intervention services. This role ensures the efficient scheduling of appointments and supports the delivery of high-quality Applied Behavior Analysis (ABA) services to clients at the Behavioral Treatment Center.
Key Responsibilities:
- Scheduling Coordination:
- Work collaboratively with the scheduling team under the direct supervision of the Scheduling Manager.
- Manage and coordinate schedules for clinical team members, including Behavior Technicians and supervisors.
- Communicate with clients, families, and team members to confirm appointments and address scheduling concerns.
- Maintain up-to-date records of team member availability and client appointments.
- Work with scheduling software to ensure accurate and efficient scheduling.
- Manage cancellations and reschedule appointments as necessary.
- Prepare and distribute monthly schedules to clients and staff.
- Coordinate intake procedures and initial assessments with clinical teams and clients.
Behavioral Therapy Services:
- Provide direct one-to-one ABA services to clients as outlined in their individualized treatment plans.
- Implement evidence-based behavioral interventions under the guidance of a Clinical Supervisor.
- Collect and record data on client progress and behavior during sessions.
- Participate in team meetings and training sessions to enhance service delivery.
- Communicate effectively with clients, families, and clinical team members regarding client progress and any concerns.
- Maintain compliance with HIPAA regulations and confidentiality requirements.
- Cover sessions in the event of a BI calling off to ensure continuity of care.
Administrative Support:
- Assist with data entry and maintenance of client records in the Electronic Health Record (EHR) system.
- Support the clinical team with administrative tasks related to scheduling and client management.
- Ensure all documentation is accurate, complete, and submitted in a timely manner.
- Provide backup support for other administrative roles as needed.
Quality Assurance and Compliance:
- Ensure adherence to company policies, regulatory requirements, and quality standards.
- Participate in regular audits of session notes and client programs to ensure compliance.
- Collaboration and Communication:
- Collaborate with clinical supervisors, team members, and administrative staff to ensure seamless service delivery.
- Attend and actively participate in team meetings, training sessions, and workshops.
- Provide feedback and communicate any concerns or issues to supervisors promptly.
Qualifications:
- Bachelor's degree in Psychology, Special Education, or a related field preferred.
- At least one year of experience in ABA therapy or related behavioral health services.
- Experience in scheduling coordination or administrative support is highly desirable.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with professionalism.
- Familiarity with scheduling software and Electronic Health Record (EHR) systems is a plus.
- Bilingual proficiency in English and Spanish is an asset but not required.
Physical Requirements:
- Occasionally required to sit, stand, walk, grasp, push, pull, reach, bend, twist, kneel, squat, and drive a personal vehicle.
- It may involve direct contact with individuals exhibiting aggressive or challenging behaviors.
- Ability to lift and carry up to 50 lbs occasionally.
Benefits:
- Competitive wage.
- Paid training and professional development opportunities.
- Paid sick time and vacation benefits.
- Career advancement opportunities, including educational discounts.
360 Human Services is an equal-opportunity employer and is committed to creating a diverse and inclusive work environment.
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