Business Operation Manager- PACE

1 week ago

Crestwood, United States BoldAge PACE Full time
Job DescriptionJob Description


Business Operation Manager

We are excited to announce BoldAge PACE will be opening a new facility in Crestwood, IL 2025


Join BoldAge PACE and Make a Difference


BE PART OF OUR MISSION

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Why work with us?

A People First Environment: We make what is important to those we serve important to us.

Make an Impact: Enhance the quality of life for seniors.

Professional Growth: Access to training and career development.

Competitive Compensation: BoldAge offers a robust benefits package, including medical, dental, paid time off, 401K, life insurance, tuition reimbursement, flexible spending account, and an employee assistance program.


BoldAge delivers innovative, creative solutions for PACE (Program of All-Inclusive Care of the Elderly). Our model of care enables older adults to live a meaningful, independent life at home with grace and indignity.


We meet the evolving needs of older adults by providing innovative disciplinary solutions that consider both their physical and mental well-being. Our owner operated model is aimed at expanding the ability for older adults to live happily and healthfully in their own homes for as long as possible.


We are currently looking for a Business Operation Manager to join our Team.


Position Summary: Responsible for identifying, developing, implementing, monitoring and managing financial and business-related processes that contribute to successful operation and support continued growth for the PACE organization.


Basic QualificationsEducation/Training/Certifications:
  • High school graduate required.
  • Bachelor’s degree preferred
  • Computer literacy required.
  • Knowledge of medical terminology preferred.
Licenses:Valid Driver’s License


Experience:Five years experience in management / leadership position in a business office or healthcare setting.Minimum 1 year working in health care environment with a frail elderly population and their families.


Skill(s):· Ability to maintain a “people first” approach to all decision making, strategic planning and program practices.· Knowledge of managed care environment including claims management, statistical and medical indicators, managed care utilization trends and implications for the PACE program.· Working knowledge of health care delivery and financing systems, including contracting, data collection and analysis.· Ability to effectively communicate with staff, colleagues, participants, and contracted vendors.· Ability to establish and promote services that exceed expectations and be assertive in creating a culture of “doing the right thing” in all situations.· Ability to be creative and innovative in developing systems and making decisions.· Ability to establish and maintain office systems related to administrative functions, reporting, IT systems, etc.· Ability to effectively organize, plan and delegate responsibilities.· Tolerance for risk and open-ended situations (Be Bold).· Keen interest in problem solving and an inquisitiveness into how to scale operations.· Working knowledge of each support job within the department and can assist and answer questions for customers and other Administrators in someone’s absence.· Team approach and effective communication skills with all employees, managers, participants, families, visitors, and vendors,
  • Strong computer literacy: Microsoft applications including outlook, word, excel and PowerPoint, ability to correspondence effectively in writing
  • Sound organizational skills: ability to multitask and accomplish assignments within established timeframes.
  • Ability to work independently with minimum supervision.
  • Ability to work effectively with culturally, economically, and educationally diverse populations.
· Ability to handle multiple priorities at one time and work well under pressure.· Ability to maintain a “people first” approach to all decision making, strategic planning and program practices. Strong Customer Service skills with all encounters. Sensitive to the needs of the elderly population· Working knowledge of health care delivery and financing systems, including contracting, data collection and analysis.· Ability to effectively communicate with staff, colleagues, participants, and contracted vendors.


BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Monday - Friday
8:00 am - 5:00 pm
40 hours

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