Director of Quality Assurance
1 week ago
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Director of Quality Assurance & Safety Compliance, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Supports Senior Vice President of Compliance and Quality Assurance with special projects.
- Monitor, develop and assure compliance with quality assurance programs to reduce risks.
- Works with Regional Managers and medical groups to assure all regulatory standards are met.
- Promotes and supports the company’s vision, mission, and values with integrity.
- Manages team members and management to achieve compliance objectives.
- Remain informed and anticipate potential trends within the company identifying causes and steering management toward a solution of potential compliance issues with integrity while keeping the Senior VP informed.
- Oversees preparation of compliance meeting documents throughout the year
- Effectively utilizes team members ensuring appropriate levels of productivity with collection, evaluation and dissemination of quarterly/ yearly performance data.
- Manages costs and expenses appropriately.
- Updates and develops modality manuals with key committee members continually enhancing current standards and policies.
- Oversees preparing protocols guidelines and procedures to analyze and resolve monitoring of QA plans and practices.
- Works to increase retention and reduce avoidable department turnover.
- Maintains employee morale and satisfaction at levels conducive to maintaining high productivity.
- Sets clear and specific expectations/objectives for employees and departments.
- Monitors and documents performance during performance evaluation periods.
- Ensures that all performance evaluations are completed, conducted, and submitted on time.
- Recognizes and provides coaching, counseling, and discipline as appropriate.
- Provides team members with support and motivation.
- Exhibits objectivity and openness to other’s views
- Demonstrates ability to balance team and individual responsibilities.
- Promotes flexibility in staff utilization across teams working with applicable departments.
- Delegate work appropriately and follow through to ensure optimal tracking useable results.
- Provides team members development opportunities as appropriate.
- Displays willingness and ability to make difficult decisions.
- Must have a proven track record of building QA teams, managing the function and direction of the QA teams.
- Create, integrates and implement new protocols, guidelines, policies and procedures.
- Displays a professional demeanor under all circumstances.
- Actively promotes RadNet in all interactions with team members, vendors and business contracts.
- Engages in succession planning by identifying and mentoring a future Director of Quality Assurance.
If You Are:
- Exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- Understands how external forces in the healthcare industry affect operations and revenues.
- Ability to exercise a high degree of initiative, judgment, discretion and decision-making to achieve department and organizational objectives.
- Ability to communicate effectively through verbal and written communication.
- Ability to share information effectively and provide appropriate direction to team members.
- Ability to delegate responsibility and authority to team members.
- Ability to maintain proactive relationship with referring physicians.
- Knowledge of state and federal health and safety regulations.
- Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
- Demonstrates leadership skills in interactions with peers in senior management.
- Maintains a “team” mentality within Quality Assurance and as a member of senior management.
- A four-year degree in business administration or health care administration is required.
- Six or more years of experience in the radiology service industry and management experience is preferred.
- An understanding of Contracting and experience working with medical groups is required.
- A valid driver’s license and an acceptable driving record are required.
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