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Head of IT Quality Assurance
2 months ago
Job Category: Management/Executive
Department: IT Executive Administration
Position Type: Full Time
Requisition ID: 11484
Salary Range: $135,000 - $175,000 - $216,000
L.A. Care Health Plan, established in 1997, operates as an independent public agency in California, dedicated to providing health coverage for low-income residents of Los Angeles County. As the largest publicly operated health plan in the nation, we serve over 2 million members.
Mission: Our mission is to ensure access to quality healthcare for vulnerable and low-income communities in Los Angeles County.
The Director of Information Technology Quality Assurance is tasked with cultivating a quality-centric culture within the IT department. This role encompasses the planning, development, and oversight of quality assurance policies, programs, and initiatives. The director will assess and supervise tools, methodologies, and automation processes to guarantee effective testing and defect identification. This position is responsible for directing both functional and non-functional testing teams, as well as overseeing the Environment Management, Test Data Management, and Test Architects teams.
Key Responsibilities:
- Act as a thought leader within the Engineering organization, advocating for best practices in quality assurance.
- Foster and maintain positive working relationships across cross-functional teams.
- Develop, implement, and enhance quality standards, tools, and methodologies.
- Establish goals, objectives, and action plans for team members.
- Participate in Agile Methodology ceremonies and sprints, focusing on data quality and testing.
- Design and promote the adoption of global quality assurance and test automation practices.
- Manage global test environments in collaboration with the DevOps/platform engineering team.
- Prepare reports and presentations that effectively communicate L.A. Care's regulatory stance and policies.
- Collaborate with cross-department leadership to ensure timely delivery of high-quality products and services.
- Perform additional duties as assigned.
A Bachelor's Degree in Business or Information Technology is required. Equivalent education and/or experience may be considered in lieu of a degree.
Preferred EducationA Master's Degree in Information Technology or a related field is preferred.
Experience RequirementsRequired:
- A minimum of 7 years of experience in Software Quality Assurance, focusing on both Automation and Manual Testing.
- At least 5 years of experience in managing a quality assurance team.
- Proven experience in planning and executing end-to-end testing of integrated systems.
- Experience with API testing methodologies.
- Familiarity with SDLC and Agile/Scrum methodologies.
- Expertise in various types of testing.
- Experience in DevOps, particularly in CI/CD and setting up test environments.
Essential:
- Strong analytical capabilities.
- Excellent decision-making and problem-solving skills.
- Ability to prioritize and execute tasks effectively in high-pressure situations.
- Knowledge of static code analysis techniques.
- Capability to influence and lead teams.
- Exceptional verbal and written communication skills.
International Software Testing Qualifications Board (ISTQB) Certification is preferred.
Physical RequirementsLight physical demands.
Additional InformationSalary Range Disclaimer: The expected salary range is based on various factors including geography, experience, education, and market conditions. This range is subject to change.
Benefits: L.A. Care offers a comprehensive range of benefits.
