Current jobs related to Customer Service Representative - Norcross - Peachtree Foods


  • Norcross, United States Enviri - Harsco Corporation Full time

    Complete customer manifest entry into CORE customer/job management system for incoming loads to our Hazardous Waste Facilities. Prepare manifests and labels in CORE to be sent to our customers Schedule all waste loads into Clean Earth or other facili Customer Service Representative, Customer Service, Representative, Retail


  • Norcross, Georgia, United States CabinetCorp Full time

    About the JobCabinetCorp is seeking a highly skilled Customer Service Representative to join our team.Job Description:We are looking for a customer-oriented service representative who will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Key...


  • Norcross, United States AHF Products Full time

    This job has no supervisory responsibilities Knowledge, Skills and Abilities: Highly detail-oriented with a passion for perfection; self-motivated; exceptionally organized thrives in a team environment that is fast-paced with multiple projects. Abili Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Skills


  • Norcross, Georgia, United States Russell Tobin Full time

    Job SummaryRussell Tobin is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and provide...


  • Norcross, United States LoanMax Title Loans Full time

    Alabama Title Loans - Customer Service Representative (Entry Level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **This position is for someone who is fluent in Spanish** **We are currently hiring for our location on 5230 JIMMY CARTER BLVD. Norcross, GA 30093** Incentives: Full...


  • Norcross, Georgia, United States Diverse Staffing Full time

    Job Position:Customer Service RepresentativeLocation:Norcross, GAPay Rate:$15.00/hrShift:1st, Monday-Sunday, 4am-12pmJob Summary:We are seeking a Customer Service Representative to join our team at the Hertz location at the ATL Airport. As a Customer Service Representative, you will be responsible for greeting customers upon return and addressing any...


  • Norcross, Georgia, United States Ameris Bank Full time

    **Job Summary**Ameris Bank is a leading financial institution seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.**Key Responsibilities:**• Respond to...


  • Norcross, Georgia, United States Reliable Automatic Sprinkler Co., Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Reliable Automatic Sprinkler Co., Inc. As a key member of our sales support team, you will be responsible for providing exceptional customer service to internal and external customers.Key ResponsibilitiesCommunicate effectively with customers via various channels...


  • Norcross, United States FASTSIGNS #40101 Full time

    FASTSIGNS #40101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...


  • Norcross, Georgia, United States Transdev Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Transdev. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Norcross, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...


  • Norcross, Georgia, United States Richelieu Hardware Full time

    About Richelieu HardwareRichelieu Hardware is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products cater to a diverse customer base, including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and...


  • Norcross, Georgia, United States Richelieu Hardware Full time

    About Richelieu HardwareRichelieu Hardware is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products cater to a diverse customer base, including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and...


  • Norcross, United States U-Haul Full time

    Location: 5365 Jimmy Carter Blvd, Norcross, Georgia 30093 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Norcross, Georgia, United States Reliable Automatic Sprinkler Co., Inc. Full time

    Job DescriptionReliable Automatic Sprinkler Co., Inc. is a leading manufacturer and distributor of fire protection products. Our company is committed to delivering high-quality and innovative solutions to the market.We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be...


  • Norcross, Georgia, United States Georgia Auto Pawn, Inc Full time

    Career Opportunities at Georgia Auto Pawn, Inc.Job ScopeStart your career in the consumer finance industry with a leading company. We provide the skills and experience needed to begin a successful professional career in the Title, Payday and Signature Loan industry.The role of Customer Service Representative is the first point of contact for our customers....


  • Norcross, Georgia, United States Truliant Federal Credit Union Full time

    Customer Service Representative Job DescriptionTruliant Federal Credit Union is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our members.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Norcross, Georgia, United States Reliable Automatic Sprinkler Co., Inc. Full time

    About Reliable Automatic Sprinkler Co., Inc.We are a leading global manufacturer and distributor of fire protection products, committed to delivering high-quality and innovative solutions to our customers.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be...


  • Norcross, United States Omni Cable Full time

    Job Requirements Customer Service Representative (Sales Support) | OmniCable Our Opportunity: OmniCable, LLC (OmniCable) is a premier redistributor of wire and cable, electrical products, and value-added services. OmniCable empowers our industry to be successful by providing an exceptional experience through operational excellence, accuracy and precision,...


  • Norcross, United States FastSigns Full time

    FASTSIGNS #40101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...

Customer Service Representative

4 months ago


Norcross, United States Peachtree Foods Full time
Job DescriptionJob Description

Peachtree Foods, (www.peachtreefoods.com) is the standard in delivering the highest quality, most reliable and attentive service, while pioneering inventive breakfast experiences to the hospitality and foodservice industries—always aspiring to enhance our customers’ brand and delight guests around the world. Everything we do is Beyond Expected. 

Our mission is built around three key points that inspire excellence in everything we do, and our commitment to that mission has driven us to become a leader in the hospitality and commercial foodservice space. 

  • To challenge the common breakfast.  

  • To create experiences with every new product we develop.  

  • To deliver what is beyond expected.  

No matter a person’s role in our organisation, Peachtree Foods puts its people first by providing a safe and engaging atmosphere where team members can grow professionally and personally.  As employees of Peachtree Foods, we’re driven by a unifying goal: to build a company that we’re proud to be a part of by continuing to be the best at what we do.  We always strive to hire the best employees and empower our team-members to be driven and enabled to succeed.  

Position: Customer Service Representative - Atlanta 

Summary:
This role is pivotal in managing and supporting our portfolio of existing and newly onboarded customer accounts, with a keen focus on the hospitality sector. Responsibilities encompass the comprehensive onboarding of individual hotels, ensuring exceptional ongoing customer support, efficiently tracking and processing orders, and conducting product training and maintenance troubleshooting via phone. While the position is primarily phone-based, ensuring a high-touch, personalized experience, it strictly excludes cold-calling, as all outbound communications are directed towards our established clientele.   

Primary duties and responsibilities:

  • Customer Relationship Management: Cultivate robust relationships with customers to foster a positive experience, ensuring high satisfaction and retention levels. 

  • CRM and Data Management: Diligently record all customer interactions and maintain comprehensive profiles using Zoho CRM and SharePoint, ensuring data accuracy and accessibility. 

  • Compliance and Consultation: Monitor customer product usage and ordering patterns to guarantee adherence to program requirements. Provide consultative support, including strategies and alternatives, to help customers meet or surpass these standards. 

  • Order Management: Oversee the complete ordering cycle — from receiving orders, scheduling daily deliveries and pickups, to invoicing and providing shipment tracking. Ensure timely coordination with the warehouse for swift shipping and delivery. 

  • Training and Support: Conduct initial product training for Food and Beverage (F&B) teams via phone or video calls. Offer troubleshooting and maintenance assistance, maintaining detailed case files in the CRM for each issue until resolution. 

  • Equipment Logistics: Manage the logistics of equipment dispatch and return, ensuring accurate tracking and completion of the process. 

  • Accounts Receivable Support: Aid in managing accounts receivable by proactively addressing overdue invoices, ensuring timely payments. 

Experience/Skills:

  • 3-5 years in a customer service or order management role. Foodservice and/or hospitality industry experience is favourably considered 

  • Strong phone presence, capable of dialing multiple outbound calls (40+) per day  

  • Ability to multi-task and prioritise your time efficiently & effectively 

  • Capable of being part of a small, dynamic, and fast-growing team 

  • Results oriented and the ability to develop creative solutions to problems 

  • Excellent verbal and written communication skills 

  • Functional knowledge of Microsoft Office 365 

  • Experience working with CRM platforms (Zoho or similar) 

Compensation: 

  • Base salary plus performance bonus 

  • Healthcare, Dental, 401k 

  • Competitive annual leave package 

Powered by JazzHR

7323mG9OTo