Assistant Branch Manager

1 month ago


West Torrington, United States Torrington Savings Bank Full time
Job DescriptionJob Description

Overview:

Assists in the daily sales and service operations of the branch. Assistant Branch Manager can perform all operational, sales and service activities in the branch with minimal supervision. Assistant Branch Manager will coach junior employees as required in operational, compliance and sales functions. Capable of performing all customer service functions to properly service present and potential customers while substantially contributing to the branch sales goals.

Primary Accountabilities / Responsibilities:
  • Assist Branch Manager is assuring the proper operations and maintenance of the branch.
  • Provide exemplary customer service.
  • Significantly contribute to branch goal achievement through sales, referrals and retention of account relationships and excellent customer service.
  • Assure adherence to established policies, procedures and work ethics.
  • Assign work provide training and guidance to employees as needed.
  • Open and close branch as needed.
  • Accurately process all daily branch work in a timely and accurate manner.
  • Ensure vault is maintained in a proper and accurate manner.
  • Work at a desk or teller line depending on the need of the branch.
  • Accurately process various customer service transactions; savings accounts, checking accounts, CD’s, process all IRA requests.
  • Accurately take Home Equity Loans/Lines of Credit applications and HELOC closings. Must have NMLS # in good standing.
  • Assume management of branch in the absence of the branch manager.
  • Assumes additional responsibilities as requested by the Branch Manager including resolving routine personnel issues.

Training/Education requirements:
  • Pre-Requisites
  • Successful completion of CSR III requirements or equivalent work experience (4- 5 years in a customer service/sales role).
  • Acceptable performance with CSR III transactions, variances, attendance/punctuality.
Job Specific Skills:
  • General computer skills
  • Organization
  • Accurate cash handling/balancing
  • Requirement to keep customer and Bank proprietary information confidential
Competencies Required:
  • Customer Focus
  • Results Oriented
  • Adaptability
  • Collaboration
  • Communication
  • Composure
  • Innovation
  • Self-Development

Work Environment/Physical Demands/Condition Requirements:
Busy office environment, with moderate noise: computers, printers, phones, and light traffic.
Must be able to focus and not be easily distracted. Must be able to sit for at least 70% of the
workday. Some movement is required to retrieve files, etc. Must be able to see computer
screen and read documents. Ability to lift 10 lbs.

Equipment Used:

General office equipment: Computer, Telephone, Mobile devices, Scanner

Compliance:

Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position.

Information Security

Responsible for actively protecting the confidentiality of customer information and computer systems used in the bank by:

  • Remaining alert to and reporting malicious or suspected malicious email.
  • Participating in training opportunities to ensure continued protection of customer data.
  • Provide feedback where possible to help improve the Bank’s security culture.

Responsible for maintaining confidentiality of all sensitive information.



  • West Barnstable, United States Beacon Roofing Full time

    Overview: Joining Beacon Building Products as an Assistant Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. Be part...

  • Branch Manager

    4 weeks ago


    West Coxsackie, United States NTNL BK OF COXSACKIE Full time

    Job DescriptionJob DescriptionJob Description: Branch ManagerReports to: Chief Retail Banking OfficerSupervises: Tellers/Assistant ManagerA Branch Manager is responsible for successfully managing their Branch and staff while delivering exceptional customer service. They are accountable for all customer interactions at a branch level including but not limited...

  • Branch Manager

    2 months ago


    West Covina, United States First Financial Credit Union Full time

    Job DescriptionJob DescriptionJoining First Financial Credit Union as a Branch Manager at our West Covina branch means becoming part of a team of dedicated and self-motivated individuals who enjoy assisting others in a collaborative and forward-thinking environment. As a Branch Manager, you will inspire and guide a team of 3-6 employees towards achieving...


  • Torrington, Connecticut, United States Torrington Savings Bank Full time

    Job DescriptionJob Summary:Torrington Savings Bank is seeking a highly skilled and experienced Customer Service Representative III to join our team. As a key member of our Branch Operations team, you will be responsible for providing exceptional customer service, processing a wide range of transactions, and contributing to the overall success of our...


  • West Chester, United States County of Chester Pennsylvania Full time

    Library Assistant VI Circulation Branch Manager. This full time position at the Chester County Library is responsible for overseeing the daily operations of the Circulation Department to provide quality customer service and ensure timely and accurate Library, Branch Manager, Manager, Assistant, Customer Service, Operations


  • West Milford, United States Columbia Bank Full time

    Job DescriptionJob DescriptionSummary: Manages the day-to-day operations of the branch and supervises staff. Ensures branch runs smoothly and efficiently. Assists customers with problems or unusual transactions and cross sells the Bank’s products and services. Promotes the expansion of existing business relationships and develops new business. Maintains a...

  • Branch Manager

    1 week ago


    West Valley City, United States Granite Credit Union Full time $25

    Job DescriptionJob DescriptionUnlock Your Career Potential: Join Us as a Branch Manager at Granite Credit UnionAre you ready to embark on a rewarding career journey that combines financial expertise with outstanding member service? Granite Credit Union is seeking dedicated individuals to apply for the position of Member Relations Consultant at our Main...

  • Branch Manager

    3 months ago


    West Bend, United States Forte Bank Full time

    Job DescriptionJob DescriptionWe Exceed Expectations, Every Customer, Every Time. We treat our customers like friends and family. Community Service is our Forte!We currently have an opening for a Full-time Branch Manager to join our team in our West Bend, WI location opening November 2024. We are hiring and training NOW to prepare our team to provide...

  • Branch Manager

    2 weeks ago


    West Bend, United States Forte Bank Full time

    Job DescriptionJob DescriptionWe Exceed Expectations, Every Customer, Every Time. We treat our customers like friends and family. Community Service is our Forte!We currently have an opening for a Full-time Branch Manager to join our team in our West Bend, WI location opening November 2024. We are hiring and training NOW to prepare our team to provide...


  • WEST PALM BEACH, United States Citizens Full time

    DescriptionAs a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices.  The Branch Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the primary mentor and...

  • Branch Manager I

    1 month ago


    West Lebanon, United States Mascoma Bank Full time

    Job DescriptionJob Description As the Branch Manager I, you will drive branch performance and growth through a confident and enthusiastic approach to leadership. The Branch manager will motivate branch staff to optimum and increased performance for both the individuals and the branch. This customer-centric individual will be a strong communicator who can...


  • West Burke, Vermont, United States Mariner Finance Full time

    Position: Senior Vice President of Branch ManagementWork Hours: The schedule will align with the operational hours of the relevant time zone. Seasonal Saturday hours may be necessary based on business demands. This is a full-time, exempt position. The Company reserves the right to modify work schedules as needed.Supervisory Responsibility: Oversight of...


  • West Columbia, South Carolina, United States First Citizens Full time

    **Branch Financial Sales Manager**First Citizens Bank is in search of a motivated individual to take on the role of Branch Financial Sales Manager. This position is ideal for those who seek to be part of a well-respected institution that prioritizes family values and offers ample opportunities for professional growth.Position OverviewWith a rich history...


  • West Jordan, United States BankTalent HQ Full time

    Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year...


  • West Jordan, United States BankTalent HQ Full time

    Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year...


  • West Henrietta, United States Heritage-Crystal Clean, Inc. Full time

    Job DescriptionCrystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The...


  • West Coxsackie, New York, United States NTNL BK OF COXSACKIE Full time

    Position OverviewRole: Branch ManagerReports to: Chief Retail Banking OfficerSupervises: Tellers/Assistant ManagerA Branch Manager plays a crucial role in effectively overseeing the operations of their branch and leading the staff to provide outstanding customer service. This position holds accountability for all customer engagements at the branch level,...


  • West Chester, United States Improveit Home Remodeling Full time $70,000 - $75,000

    Job DescriptionJob DescriptionWell-established, highly successful and rapidly growing Midwest-based home remodeling leader seeks a dynamic, results-driven, Installation Management professional who excels in driving excellence in branch installation operations, logistics/fleet management, process improvement and industry-leading customer service.The ideal...

  • Branch Banking

    4 weeks ago


    West Palm Beach, Florida, United States Flagstar Bank Full time

    Position Title Branch Banking - Client Consultant I Location West Palm Beach/603 Village Boulevard/110651 Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our...

  • HVAC Store

    2 weeks ago


    Saint Lucie West, United States Johnson Controls International Full time

    Build your best future with the Johnson Controls Team  As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...