Technical Program Manager

4 weeks ago

Phoenix, United States Zentek Infosoft Inc. Full time
Job DescriptionJob DescriptionTechnical Program Manager (PCI DSS)Location: Phoenix, AZ (Day1 Onsite, Hybrid)Job Description: Technical Program Manager (TPM) Role is primarily focused on the enterprise Payment Card Industry Data Security Standard (PCI DSS) compliance initiative for the Core Payments Network, Issuing, and Acquiring functions for the US, Japan, and India. Secondarily, the role will support assessment activities for other targeted areas. This role involves working with various teams across Technology.

Responsibilities
  • Present project objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.
  • Provide guidance to internal teams on actions required to close gaps, to include aiding with documenting alternative approaches that meet controls' security objectives.
  • Validate that actions or decisions taken to address gaps are appropriate and reported accurately.
  • Handling and facilitating the execution and assimilation of evidence and other artefacts.
  • Report and track identified risks and dependencies and produce detailed reports.
  • Will partner across Global Network Services Technology (GNST) and the enterprise to support prioritization in Planning Increment (PI) planning of multiple development workstreams pertaining to this project.
  • Ensure effective and efficient execution of assigned project tasks in conformance with professional and department standards, timelines, and objectives.
  • Assist with response efforts to implement process improvements for the PCI Program Management Office (PMO) in response to findings and recommendations from internal and external teams.
  • Frequent collaboration and communication with key stakeholders including vendor partners and internal teams.
  • Create high quality and executive-ready documentation and presentations.
Desired Qualifications:
  • The desired candidate will understand Technology operations and tech stack across GNST, Global Infrastructure (GI), and Technology Risk & Information Security (TRIS), although there is strong Subject Matter Expert (SME) support within TRIS and PCI SME knowledge currently on the team that will strongly support this individual, adding to their success.
  • The successful candidate will need to have knowledge of PI planning to include product prioritization and engineering capacity. Organization, communication and follow-up skills are keys to success.
  • The position also requires regular interaction with all position levels up to and including senior leadership.
  • The ability to understand technology gap findings, transform high-level direction into plans to quickly gather evidence, craft alternative solutions or approaches, and close gaps are all paramount importance and highly sought-after traits.
Minimum Qualifications:
  • 9+ years relevant experience with compliance and risk management in Information Security, IT or similar relevant experience with compliance programs, critical initiatives, regulatory reviews, risk assessments, and certifications.
  • Previous project or program management experience required.
  • Experience working with various types of Information Technology SMEs in leading complex
    and time-sensitive data requests.
  • Experience with cultivating and handling day-to-day relationships with various SMEs across an organization.
  • Experience working with Risk Programs and/or PCI DSS
  • Proven ability to lead and manage multiple projects, including ownership of core tasks, across multiple simultaneous or successive assignments.
  • Demonstrated track record of integrity, innovation, and excellence.

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