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Service Coordinator

2 months ago

Tucson, United States Catholic Community Services of Southern Arizona Inc Full time
Job DescriptionJob Description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees If you want to make a difference, help people, and serve your community, we want YOU to join our team For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

This position assists in overseeing the service desk and coordinates the distribution of all donated goods. Conducts initial screening of individuals to determine service need. Position may from time to time be stressful and require a high demand of performance. May complete other duties as assigned.

ESSENTIAL FUNCTIONS

  • Responsible for service desk duties, including greeting clients, screening and ensuring that they are directed to the appropriate department
  • Answers and routes incoming calls, takes messages, and provides information and referrals as needed
  • Responsible for data entry, assists with preparation of reports, keeps accurate records for programs, and performs general office duties, as needed
  • Conducts initial screenings of participants to determine eligibility for services
  • Inventories, organizes, and maintains all donated service areas
  • Maintains a clean and safe environment

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

  • High School Diploma or GED
  • 1 year of directly-related experience
  • Excellent organizational skills
  • Good communication skills - oral and written communications are clear and concise using appropriate style, grammar, and tone
  • Ability to utilize Microsoft Office Suite
  • Ability to lift 20 pounds, as needed

REGULATORY

  • Must be at least 18 years of age
  • Valid driver license, proof of insurance, and 39-month motor vehicle report
  • Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

  • Bilingual in English and Spanish, verbal and written
  • Associate Degree in related field
  • ServSafe Food Handler Certification
  • Knowledge of and ability to maintain food safety and sanitation regulations
  • Additional years of directly-related experience

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.