Client Services Coordinator

2 weeks ago


Tucson, Arizona, United States Community Medical Services Full time
Job Title: Client Services Coordinator

Community Medical Services is seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As a Client Services Coordinator, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience. Your primary responsibility will be to coordinate various aspects of client care, including scheduling appointments, managing patient flow, and ensuring a smooth and efficient experience for all clients.

Key Responsibilities:
  • Greets and attends to clients in person and over the phone
  • Manages the patient flow of a high volume of clients in a fast-paced environment
  • Schedules appointments using electronic scheduling system
  • Completes accurate documentation of client visits in their electronic health record
  • Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized
Requirements:
  • High School Diploma/GED
  • 1+ years of experience in customer service
  • 1+ years of front desk experience, preferably at hospital front desk or multi-physician practice
Skills:
  • Excellent organizational skills, accuracy, and attention to detail
  • Problem solving, conflict resolution, time management, and strong customer service skills
  • Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR


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