Client Services Coordinator

4 weeks ago


Tucson, Arizona, United States Community Medical Services Full time
Job Summary

Community Medical Services is seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As the first point of contact for clients, you will be responsible for providing exceptional customer service, managing client flow, and ensuring a smooth and efficient experience for all visitors.

Key Responsibilities
  • Greets and attends to clients in person and over the phone
  • Answers all phone calls in a professional and courteous manner
  • Manages patient flow in a fast-paced environment
  • Schedules appointments and coordinates client care
  • Completes accurate documentation of client visits
  • Maintains a welcoming lobby and reception area
Requirements
  • High School Diploma/GED
  • 1+ years of experience in customer service
  • 1+ years of front desk experience, preferably in a hospital or multi-physician practice
Preferred Qualifications
  • Hospital front desk or multi-physician front desk experience
  • Basic computer knowledge, including ability to navigate electronic health records
  • Culturally competent and sensitive to client and employee needs
Work Environment

The Client Services Coordinator will work in a fast-paced, dynamic environment with a focus on providing exceptional customer service. The ideal candidate will be flexible, able to work in a continuously changing environment, and able to maintain confidentiality to ensure compliance with HIPAA and 42 CFR.



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