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Account Representative

4 months ago


Geneva, United States Richard Lewis - State Farm Agent Full time
Job DescriptionJob DescriptionROLE DESCRIPTION:
As an in-office Account Representative with the Lewis Agency, you will be expected to generate the kind of exceptional client experiences that reinforce the growth of a respected, successful insurance agency. Attention to detail, a "can do" attitude, a willingness to learn, strong customer service skills, needs based selling insight, and a genuine desire to help people describes the person who can be a success in this position. You will given he opportunity to grow in an interesting and challenging industry while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members we serve.

We look forward to connecting with the customer-focused and empathetic team member we are searching for. If you are selected, you may expect career growth, not just another job, and impressive financial opportunities for achievement driven and sales-minded candidates.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • We do not require any previous insurance or sales experience. If you have the right "personal traits", we will train you.
  • Reliable, Enthusiastic, and Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate and respond to their insurance and financial needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving, ability to multi-task, be innovative, and able to respond in a positive manner to helpful suggestions.
BENEFITS:
  • Competitive Salary plus commission/bonus
  • Growth potential/Opportunity for advancement including the potential to become a State Farm Agent
  • Paid time off (vacation and personal/sick days)
  • Opportunity to participate in Retirement Plan
  • Health Insurance subsidy (if needed)
  • Valuable career-building experience