Referral Services Administrative RN

3 weeks ago

Bend, United States Partners In Care Full time
Job DescriptionJob DescriptionPartners In Care is seeking a Referral Services RN responsible for all administrative aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, and responding to customer requests and concerns. Collaborating with an interdisciplinary team of social workers, RN case managers, volunteers, chaplains, and more to enhance the lives of our patients and their families.

Compensation: $40.00-$55.63 (DOE).
Location: Bend, Oregon.
Schedule: Full-time, 5 or 4 days per week available.
Company Perks:
  • Two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date
  • Generous Paid time off.
  • $25,000 life insurance policy.
  • Short and long-term disability.
  • 403b retirement savings with employer match, no vesting required
  • Employee Assistance Program
  • Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
  • Working for Partners In Care, a community-based nonprofit organization, may make you eligible for the Public Service Loan Forgiveness Program.
What You Get To Do:
  • Assists in strategic planning, including identifying opportunities for additional or improved services to meet customer needs.
  • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Partners in Care.
  • Assists with the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Does not direct but follows the implementation.
  • Completes referral worksheets for all services and requests all needed information from referral sources.
  • Faxes requests for CTI to physician and obtains physician signature.
  • Enters ROC order in Electronic Medical Record (EMR).
  • Assists with incoming calls and takes referrals.
  • Notifies Nurse Practitioner and MD team if a hospice patient is in the 3rd or greater benefit period needing pre-admit F2F.
  • Establishes and maintains positive working relationships with current and potential referral sources.
  • Ensures compliance with all state, federal, and referral intake regulatory requirements.
  • Checks Medicare insurance for Hospice referrals when administrative staff is not available. If patient is in the second or greater benefit period, enters information into electronic medical record (EMR) to generate correct certification date.
  • Checks Medicaid eligibility for hospice.
  • Adheres to all policies, procedures and regulations regarding safe ethical conduct, security, and risk management.
Required Skills & Qualifications:
  • Graduate of an accredited school of nursing with current licensure to practice professional nursing in the State of Oregon.
  • At least two years experience in health care.
  • Excellent assessment, problem-solving skills, nursing skills per competency checklist.
  • Strong clinical judgment and patient triaging skills.
  • Efficient time management with minimal oversight.
  • Proficiency with Adobe Acrobat, Microsoft Word, Microsoft Outlook.
  • Ability to learn and effectively utilize a large array of different computer programs and platforms.
  • Ability to navigate between multiple software systems and programs concurrently, often while on the phone.
  • Positive phone interaction and customer service.
  • Ability to pass a background test, drug screen, and TB test.
  • Ideal candidates will possess 1-2 years of home health or hospice experience.
  • Valid CPR Certification.
  • Current automobile insurance, valid Oregon drivers license, and reliable transportation required for those working in the field.
  • Ability to work independently and collaboratively within an interdisciplinary team.
  • Compassion, empathy, and dedication to patient care.
Who We Are: As the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon and one of the largest in Oregon, we provide care to communities throughout the Deschutes, Crook, and Jefferson counties. Partners In Care is unique among other service providers as an independent 501(c)3 nonprofit. Our predominantly mobile workforce of over 200 employees serves patients and their families in a 10,000-square-mile area. About 150 local volunteers work with Partners In Care in fundraising, resource coordination, and other areas of community support.

Culture: We offer a culture of kindness, respect, and learning. We discover what is possible when we come together, allowing our diversity to make us stronger and ensuring all employees, volunteers, patients, and families feel valued and supported.

Company Values: Compassion Dignity Respect Integrity Accountability Community Employees & Volunteers Education Leadership Partnership Stewardship.

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