Property Management Assistant
4 weeks ago
In the morning, check Voicemail, email ZAC systems to review messages and mailings to ensure that all rental applicants have a response and that all work orders are opened and addressed). Please review and either manage yourself or forward to the correct staff member.
New Landlords: initial meeting with landlord, property inspection, keys, register
property, sign Property Management Package and upload to Propertyware.
New properties for rent: property inspection, initial meeting with landlord, take photos of property, keys, lockbox and rental notice, schedule showings.
Move ins and move outs: Perform the inspection process and take pictures of the
property when a tenant arrives and when a tenant leaves, filling out forms and filing.
PM Rent Collection: Second call for those who havent paid or have late fee, contact
landlord to initiate eviction process.
Evictions: initiate eviction process, contact lawyer, send all required documents to the lawyer, follow up eviction process, court day (if requested), eviction day (if requested).
Termination of Lease & notice to vacate: Contact the tenant, contact the landlord, send the required letters, schedule move out day, elaborate the list of repairs, return security deposits.
Licenses: scheduling appointments in the city and solving problems to obtain licenses. Resolve license and inspections violations
Inspections: City Inspections, S8 inspections, Underwriters, Insurance Inspections
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Career Growth Opportunities
Responsibilities
Comply with the activities described in the documents of the process to which it belongs.
Support the proper performance of the process to which it belongs.
Learning and understanding company property management products and
fees.
Providing customers with detailed information as requested.
Answer incoming customer inquiries.
Register customer information in the company database.
Requirements
- Spanish and English is a must
Friendly and professional in customer service.
Have good listening skills.
Attention to detail a must.
Customer oriented.
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