Current jobs related to Member Services Specialist I - Chelmsford - USALLIANCE Financial
-
Client Relations Specialist
1 week ago
Chelmsford, Massachusetts, United States LCA Recruitment Full timeClient Relations Specialist - Real Estate SectorReference: 19270/001Sector: Sales Support, Customer EngagementSalary: 25,000 to 30,000 Per AnnumPosition: Full TimeJob Features Client Relations Specialist package:Monday to Friday 9:45am - 5:45pm Up to 16,000 per annum base salary, with an attractive commission structure OTE approximately 25,000 to 30,000 per...
-
Member Service Center Representative II
2 months ago
Chelmsford, United States Jeanne D'Arc Full timeJob DetailsJob Location Billerica Road - Chelmsford, MA Position Type Full Time Salary Range $18.90 - $28.35 Hourly Description Jeanne D'Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional...
-
Member Relations Specialist
3 days ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeBecome a part of our dedicated team as a Customer Support Center Associate at Jeanne D'Arc Credit UnionIn this role, you will:Handle incoming inquiries and provide assistance to members regarding transactions, account setups, and loan requests.Foster strong member connections by informing them about our range of credit union offerings.Adhere to established...
-
Member Service Center Representative
3 months ago
Chelmsford, United States Jeanne D'Arc Full timeJob DetailsJob Location Billerica Road - Chelmsford, MA Position Type Full Time Salary Range $17.15 - $25.73 Hourly Description Jeanne D'Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional...
-
Senior Configuration Specialist
1 week ago
Chelmsford, Massachusetts, United States Dansources Technical Services Full timeJob OverviewDansources Technical Services is seeking a Senior Configuration Specialist to enhance our operational capabilities.The Senior Configuration Specialist will engage with leading design professionals in a collaborative environment.This pivotal role will focus on managing product revision control, ensuring that all changes are meticulously tracked to...
-
Experienced Member Support Specialist
1 week ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeJob OverviewPosition SummaryJoin our team as a Senior Member Service Center Representative at Jeanne D'Arc Credit Union. In this pivotal role, you will serve as the primary liaison for our members, assisting them with a variety of transactions and services via telephone. Your commitment to delivering outstanding member service will be essential as you guide...
-
Culinary Service Team Member
1 week ago
Chelmsford, Massachusetts, United States PR Management Corp Full timeCulinary Service Team MemberJob Number: 4280Category: Food Service AssociateLocation: Not SpecifiedAs a Culinary Service Team Member, your positive attitude and friendly nature will contribute to creating an inviting atmosphere for customers seeking quality meals and a comfortable dining experience.PR Management Corp operates as a leading franchisee of...
-
Retail Service Team Member
19 hours ago
Chelmsford, United States Michaels Stores Full timeStore - BOS-CHELMSFORD, MA - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties th Retail, Team Member, Customer Service, Service
-
Registered Nurse
17 hours ago
Chelmsford, Massachusetts, United States NortheastArc- Clinical Services Full timeAbout NortheastArc-Clinical ServicesWe are a nonprofit Medicaid/Medicare-certified home healthcare agency dedicated to serving medically fragile pediatric and adult populations in various cities and towns across multiple counties.Our MissionOur mission is to provide high-quality, patient-centered care that enables individuals to receive medical treatment in...
-
Senior Member Service Center Representative
2 months ago
Chelmsford, United States Jeanne D'Arc Full timeJob DetailsJob Location Billerica Road - Chelmsford, MA Position Type Full Time Salary Range $20.97 - $31.46 Hourly Description Jeanne D'Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional...
-
Guest Services Team Member
5 days ago
Chelmsford, Massachusetts, United States Fishbones Full timePosition OverviewFishbones is seeking dedicated individuals to join our team as servers and bartenders in a vibrant, upscale casual dining environment specializing in seafood. Candidates with prior experience are highly preferred. While full-time availability is advantageous, we are open to accommodating flexible schedules for the right individuals.This...
-
Collection Specialist I
2 weeks ago
Chelmsford, United States USALLIANCE Financial Full time $22 - $27Job DescriptionJob DescriptionAbout Us:At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our...
-
Member Support Center Specialist II
1 week ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeJob OverviewPositionMember Service Center Representative IIEmployment TypeFull TimeCompensation$28.35 HourlyAbout Our OrganizationAt Jeanne D'Arc Credit Union, we are seeking a dedicated Member Service Center Representative II to join our team. This role is pivotal in delivering outstanding service to our members and assisting them in making informed...
-
Precision Assembler
3 days ago
Chelmsford, Massachusetts, United States Dansources Technical Services Full timePrecision Assembler - Laser Welding SpecialistWe are in search of a proficient Laser Welding Specialist to join our team at Dansources Technical Services. This role entails the operation of advanced laser welding machinery, executing hermetic sealing for microelectronic assemblies, and diagnosing assemblies that fail to meet leak test standards. The ideal...
-
CREW MEMBER 18+ Afternoon
3 months ago
Chelmsford, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee GL Donuts -110 Full timeJob DescriptionJob DescriptionJoin Our Team: Crew Members Wanted!Are you ready to be part of something big? We're on the lookout for friendly and enthusiastic Crew Members to join us in creating awesome memories for our guests. Our mission is simple: turn moments into memories while supporting our team and communities.What We Bring to the...
-
CREW MEMBER 18+ Afternoon
3 months ago
Chelmsford, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee GL Donuts -110 Full timeJob DescriptionJob DescriptionJoin Our Team: Crew Members Wanted!Are you ready to be part of something big? We're on the lookout for friendly and enthusiastic Crew Members to join us in creating awesome memories for our guests. Our mission is simple: turn moments into memories while supporting our team and communities.What We Bring to the...
-
Client Relations Specialist
1 week ago
Chelmsford, Massachusetts, United States Village Services Corporation Full timeJob OverviewVillage Services Corporation is seeking a detail-oriented and efficient Client Relations Specialist who possesses a keen eye for accuracy. The ideal candidate will demonstrate professionalism and courtesy, excelling in multitasking, time management, computer proficiency, and communication skills.About UsWith over a decade of experience, Village...
-
Cocktail Specialist
3 days ago
Chelmsford, Massachusetts, United States Turtle Bay Full timePosition Title: Cocktail SpecialistLocation: ChelmsfordJob Overview: As a Cocktail Specialist, you will be an integral part of our vibrant team, dedicated to crafting exceptional beverages that embody the spirit of the Caribbean.Key Responsibilities:Prepare and serve a variety of cocktails, ensuring high standards of quality and presentation.Engage with...
-
Customer Service Representative
1 month ago
Chelmsford, United States Metro Medical Full timeJob DescriptionJob DescriptionImmediately hiring Part Time Call Center Agents at Metro Medical!Through our dedicated Customer Service Representatives at Metro Medical, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference...
-
Pediatric Communication Specialist
1 week ago
Chelmsford, Massachusetts, United States Haven Speech-Language Therapy PLLC Full timeJob Title: Pediatric Communication SpecialistCompany Name: Haven Speech-Language Therapy PLLCLocation: Oswego County, New YorkJob Type: Full-time/Part-time/Per DiemAbout Us:Haven Speech-Language Therapy PLLC is a dedicated small enterprise located in Phoenix, NY, focused on delivering exceptional and family-oriented services aimed at enhancing communication...
![USALLIANCE Financial](https://media.trabajo.org/img/noimg.jpg)
Member Services Specialist I
1 month ago
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role:
The Member Services Specialist will provide exceptional member experience in all delivery channels. Implement the Credit Union’s Sales and Service standards by offering products and services to improve members’ financial position. Display a great, positive attitude and the drive to succeed.
Key Responsibilities:
- Demonstrate a satisfactory knowledge of Credit Union products, services, policies and procedures, including promotions and special offers, during member and employee interactions.
- Assist existing and potential members by providing quality service and information in a pleasant, professional, and efficient manner via telephone, electronic communication (email, fax, web chat, video banking), or in person.
- Promptly and accurately perform member transactions and requests, including but not limited to balance inquiries, deposits, withdrawals, funds transfers, loan payments and advances, debiting and reimbursing fees, opening and closing accounts, placing card and check orders, submitting certificate account maturity instructions, setting up online and mobile banking, and submitting new membership and loan applications.
- Responsible for researching member inquiries using all available resources to ensure proper follow-up and satisfaction.
- Demonstrate working knowledge and understanding of the Credit Union’s sales and service standards, and cross-sell Credit Union products and services during every eligible member interaction.
- Maintain the privacy and confidentiality of Credit Union members and employee account and business information.
- Identify and communicate areas for continual improvement of business processes to support efficiency.
- Any other duties and/or responsibilities as assigned.
Who You Are:
- Experience in Microsoft Word and Excel.
- Strong analytical, organizational and communication skills.
- Work independently and cooperatively with other credit union team members and departments.
- Strong communication and active listening skills.
- Must demonstrate teamwork by working flexible hours and providing staffing support to other USALLIANCE locations as requested.
- High school diploma or equivalent.
- Previous contact center experience preferred.
- Previous banking experience preferred.
- Minimum of 6 months sales experience in a retail or financial environment.
- Adequate secure workspace required for hybrid remote work eligibility.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- Hybrid Schedule (min 3 days in office to maximize collaboration)
- A collaborative and inclusive work environment
- Paid Time Off, Wellness Time & Paid Federal holidays
- 401K with 6% match
- High Performance Culture
Join Us
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.
In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $21.00 - $24.00, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.