Admissions Assistant

1 week ago

Louisville, United States Isaiah House Full time
Job DescriptionJob DescriptionDescription:

Isaiah House is looking for a dedicated and driven person to take on the role of Weekend Admissions Assistant at our center in Louisville, KY.


Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.


Employees receive benefits that include:

· Medical, dental, and vision insurance

· Basic life insurance at NO COST to you

· 401(k) matching

· Paid holidays

· ·Weekly payday

· The joy and satisfaction of working for a company with a higher purpose


Apply now to join our team and make a difference in the lives of others


Shifts available:

  • Fri - Sun (Baylor) 7am - 7pm.


Job Duties:

  • Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
  • Stay current on bed space and open availability each morning and throughout the day
  • Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
  • Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
  • Complete detailed applications with clients over the phone
  • Generate first contact email with all required information regarding a potential client
  • Ensure client has active insurance or proper payment arrangement prior to scheduling
  • Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
  • Complete intake and admissions process within Celerity
  • Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
  • Be available and attend weekly meetings with Admissions team and Coordinators

Requirements:

QUALIFICATIONS:


  • Minimum of high school diploma, or GED.
  • Prefer experience in working with various funding streams and ability to collaborate with our billing department
  • Experience in crisis intervention and conflict resolution skills.
  • Ability to work in a fast paced, dynamic environment.


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