Admissions Specialist

5 months ago

Louisville, United States Acadia Healthcare Full time
Admissions Specialist

Full-Time

Village Behavioral Health is a psychiatric residential treatment center that offers a full spectrum of treatment options for children and adolescents ages 10-17. A uniqueness about Village Behavioral Health is that we use nature as part of our therapeutic process. We are nestled in Louisville, TN right on the Tennessee River spread out over 65 wooded acres. Village Behavioral Health is looking for an Admissions Specialist. As the Admissions Specialist, you will be responsible for inquires, assessments and admissions to the facility.

Pay Range: $17.00-22.00/hour

Schedule: Monday-Friday, 8-hour shifts

Benefits:

  • Huge growth opportunities
  • Competitive hourly rates
  • Free lunch while on shift
  • Handle with Care Training
  • CPR Training
  • Medical, Dental, and Vision Insurance
  • Paid Holidays
  • Paid Time Off
  • 401(k) Retirement Plan - with company match
  • Employee Assistance Program/Employee Discount Program
Responsibilities/Duties:
  • Facilitate admissions and assessment processes for incoming patients.
  • Respond to inquiries about the facility within facility policy timeframes.
  • Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
  • Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
  • Coordinate admission and transfer between levels of care within the facility.
  • Communicate projected admissions to designated internal representatives promptly.
  • Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff.
  • Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
  • Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
  • Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team.
  • Provide accurate and ongoing assessment of patient status in the admissions process.
  • Communicate treatment recommendations to other treatment teams.
  • Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  • When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  • Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
Requirements:
  • Bachelor's degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement.
  • One or more years' experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility (training available upon hire and offered by facility).


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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