Box Office Associate

1 week ago

Minneapolis, United States Hennepin Arts Full time
Job DescriptionJob DescriptionDescription:

Hennepin Arts drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Our historic venues — the Orpheum, State, Pantages and Dudley Riggs theatres, as well as our event center, The Hennepin — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway and a wide variety of arts programming.


Hennepin Arts celebrates diversity in all its aspects, ensuring equity and establishing a safe and inclusive environment for all. We continue to examine ourselves and our structures to ensure we are free of bias and inequitable practices. We work to create welcoming spaces that invite people to be their authentic selves.


We are currently seeking a qualified individuals for a Box Office Associate for the Orpheum, State and Pantages Theatres.


Please note - This role has an hourly rate that starts at $17.17/hour for a six-month probationary period. After six months, the hourly rate will increase to $19.77/hour.


RESPONSIBILITIES

  • Sell tickets in-person in the Box Office window while providing accurate information on a variety of subjects relating to shows, facilities, related resources, and theatre and ticketing policies; answers phone inquiries in a polite, courteous manner;
  • Assist subscribers with their needs pertaining to their season subscription;
  • Assist management with training of new staff and lead by example
  • Oversee the daily upkeep of the Box Office including accurate filing, regular cleaning, requesting repair and maintenance through Box Office management, and archiving past show and operational materials; maintain and stock kiosks with schedules and marketing materials
  • Provide sales reports and enter data for internal and external reporting; process all statistical information for archives
  • Maintain adequate supply inventory for the Box Office;
  • Create and maintain theatre maps, schedules of events, and other sales tools for Box Office windows as needed;
  • Track and maintain lost and found items in accordance with standard Box Office policy;
  • Set-up show files on a daily or weekly basis in accordance with Box Office procedure;
  • Accept deliveries and move packages as necessary; make daily mail runs throughout the theatres and between organization's offices, as requested;
  • Accurately perform routine duties related to opening the Box Offices (e.g. counting banks, unlocking doors, turning on lights etc.) in accordance with standard practice;
  • Accurately perform duties related to closing the Box Offices (e.g. running reports, locking doors, locking files, transporting deposits, etc.) in accordance with standard practice;
  • Arrive on time for scheduled shifts, return from breaks on time;
  • Maintain appropriate appearance and wear complete uniform during all scheduled work hours;
  • Consistently display a positive and professional attitude towards customers, co-workers, supervisors, cast members, shows and the Theatres themselves;
  • Perform other duties as assigned.
Requirements:

QUALIFICATIONS

  • High school diploma or equivalent
  • Strong computer skills required
  • Proven strong customer service experience required
  • Previous experience handling cash required
  • Proficiency with Microsoft Office suite, particularly Excel
  • Basic mathematical competency and cash counting
  • Requires using personal mobile device for 2-factor authentication app
  • Box Office/Ticketing experience preferred
  • Knowledge of Ticketmaster Host and Archtics software strongly preferred
  • Bilingual in English/Spanish is a plus

Physical Demands

  • Sit for long periods
  • Stand, walk, reach overhead and crouch
  • Lift and carry objects up to 25 lbs

Work Environment

  • Working in close quarters with other employees
  • Working alone
  • Loud noise (as from a crowd of people)
  • Evenings, weekends or holidays are required

  • Part-Time Box Office Associate

    1 week ago

    Minneapolis, United States Hennepin Arts Part time

    Job DescriptionJob DescriptionDescription:Hennepin Arts drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Our historic venues — the Orpheum, State, Pantages and Dudley Riggs theatres, as well as our event...

  • Box Office Associate

    7 days ago

    Minneapolis, Minnesota, United States Hennepin Arts Full time

    Job SummaryHennepin Arts is seeking a highly skilled and customer-focused Box Office Associate to join our team. As a key member of our box office team, you will be responsible for providing exceptional customer service, selling tickets, and ensuring a seamless experience for our patrons.Key ResponsibilitiesTicket Sales and Customer Service: Sell tickets...

  • Box Office Operations Manager

    1 week ago

    Minneapolis, Minnesota, United States Minnesota Orchestra Full time

    About the RoleThe Minnesota Orchestra is seeking a highly skilled Ticket Services Supervisor to join our team. As a key member of our Audience Services department, you will be responsible for supervising ticket sales and customer service representatives, providing support over the phone or at the box office for Orchestra performances and other events at...

  • Hennepin Arts Box Office Team Member

    7 days ago

    Minneapolis, Minnesota, United States Hennepin Arts Full time

    Job SummaryHennepin Arts is seeking a highly skilled and customer-focused Box Office Associate to join our team. As a key member of our box office team, you will be responsible for providing exceptional customer service, selling tickets, and ensuring a seamless experience for our patrons.Key ResponsibilitiesTicket Sales and Customer Service: Sell tickets...

  • Front Office Associate

    1 month ago

    Minneapolis, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering...

  • PT Office Associate

    5 days ago

    Minneapolis, Minnesota, United States Furniture Mart USA Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented PT Office Associate to join our team at Furniture Mart USA in Fridley, MN. As a key member of our administrative staff, you will provide exceptional customer service and support to our Store Manager and Sales Associates.Key Responsibilities:Administrative Support: Provide a broad variety of...

  • PT Office Associate

    3 weeks ago

    Minneapolis, United States Furniture Mart USA Full time

    Join our team as a PT Office Associate at Ashley in Fridley, MN! This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Make a positive difference by delivering superior customer service and providing administrative support in our busy office. Part-Time: Monday-Tuesday 4:00PM-8:00PM; Every other Saturday...

  • PT Office Associate

    2 weeks ago

    Minneapolis, United States Furniture Mart USA Full time

    Join our team as a PT Office Associate at Ashley in Fridley, MN! This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Make a positive difference by delivering superior customer service and providing administrative support in our busy office. Part-Time: Monday-Tuesday 4:00PM-8:00PM; Every other Saturday...

  • Front Office Associate Float

    2 weeks ago

    Minneapolis, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    2 weeks ago

    Minneapolis, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    3 weeks ago

    Minneapolis, United States RAYUS Radiology Full time

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    3 weeks ago

    Minneapolis, United States RAYUS Radiology Full time

    Job Summary RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionalsanswering phones, cheerfully greeting and registering...

  • Shipping and Receiving Associate

    1 week ago

    Minneapolis, United States Bertelson Brothers Inc Full time

    Job DescriptionJob DescriptionDescription:Zerbee Business Products is a fast-growing e-commerce supplier for all things related to your office. Specializing in both B2B and B2C office supplies, office furniture, medical supplies and restaurant supplies. We carry over 60,000+ products ready to be delivered to any of the 48 contiguous United States. We are...

  • Office Associate

    2 weeks ago

    Minneapolis, United States Motion Recruitment Full time

    Our client, the global leader in commercial real estate services and investments is seeing an Office Services Coordinator to join their team at Bloomington, MN 55435! (Onsite) ****This is a 3 months contract opportunity****Responsibilities:Works under direct supervision and provides routine reception and administrative support to an office.Receives and...

  • Office Associate

    1 week ago

    Minneapolis, United States Motion Recruitment Full time

    Our client, the global leader in commercial real estate services and investments is seeing an Office Services Coordinator to join their team at Bloomington, MN 55435! (Onsite) ****This is a 3 months contract opportunity****Responsibilities:Works under direct supervision and provides routine reception and administrative support to an office.Receives and...

  • Front Office Associate Float Specialist

    5 days ago

    Minneapolis, Minnesota, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a skilled Front Office Associate Float to join our team. As a key member of our front office team, you will be the primary point of contact for patients and referring professionals, providing exceptional customer service and support.Key ResponsibilitiesRegistration (65%):Greet and register patients scheduled for imaging...

  • Family Office Client Service Associate

    2 months ago

    Minneapolis, United States Trust Point Inc. Full time

    EXPERIENCE OUR CULTURE! JOIN OUR TEAM! Recognized as a "Best Place to Work" for the 7th year in a row by the Business Intelligence Group, Trust Point Inc. of Minneapolis, MN. is looking to hire a full-time Family Office Client Service Associate in our Family Office department. We are currently seeking an experienced, polished, and professional candidate to...

  • Family Office Client Service Associate

    2 months ago

    Minneapolis, United States Trust Point Inc. Full time

    Job DescriptionJob DescriptionEXPERIENCE OUR CULTURE! JOIN OUR TEAM!Recognized as a "Best Place to Work" for the 7th year in a row by the Business Intelligence Group, Trust Point Inc. of Minneapolis, MN. is looking to hire a full-time Family Office Client Service Associate in our Family Office department. We are currently seeking an experienced, polished,...

  • Legal Counsel

    2 weeks ago

    Minneapolis, United States Corporate Office Full time

    GENERAL SUMMARY The Legal Counsel position will provide legal support to the Insurance Division of Stratacor, which includes Delta Dental of Minnesota, DDMN ASO, LLC, Delta Dental of Nebraska, and Health Ventures Network. This position also is expected to provide legal support to one of more additional business entities within the Stratacor organization, as...

  • Sales Associate

    3 months ago

    Minneapolis, United States Alta Honors Full time

    Job DescriptionJob DescriptionAlta Honors is seeking a full-time Sales Associate to join our staff in Brooklyn Park, MN. Are you looking for an exciting opportunity to showcase your sales skills and grow with a dynamic team? If so, we'd love to have you join us!WHY YOU SHOULD JOIN USWe have an incredibly supportive culture. Our Sales Associates earn a...