Office Coordinator
2 months ago
ESSENTIAL JOB FUNCTONS:
• Answer phones while maintaining a polite consistent phone manner
• Welcomes Patients / visitors by greeting them, in person or on the telephone
• Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
• Facilitate patient flow by notifying the clinic staff of patients' arrival, delays, and communicate updates to patients and clinical staff
• Respond to patients, prospective patients and visitor inquiries
• Protect patient confidentiality by making sure protected health information is secured
• Schedule patient’s appointments and conduct daily reminder calls
• Perform File Audits
• Adherence to company policies and procedures
• Promote excellent customer service
• Ensure clinical safety procedures are in place and followed
• Assists in the facility cleaning, hygiene, safety and maintenance
• Ensure patient satisfaction
• Perform Registered Chiropractic Assistant duties if necessary
• Abides by HIPAA laws regarding personal medical information
• Responsible for accuracy and completion of paperwork
• Responsible for being in compliance with Joint Commission guidelines
• Supports the philosophy, goals, and objectives of the clinic
• Perform other related duties as required and assigned.
Requirements:-
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