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Washington, United States CAVA - Support Center Full time
Job DescriptionJob Description

Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.  

 

We foster a culture built on five core values: 

  • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
  • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
  • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
  • Passion for Positivity: We greet each day with warmth and possibility.
  • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

 

The Role: 

As a strategic business partner to Regional Directors and Area Leaders, The People + Culture Business Partner helps achieve brand and financial goals by influencing and advising how to maximize our greatest asset, our people The People + Culture Business Partner is an ambassador of people management practices and a driver of change who leverages their influence and partnership skills to enhance CAVA as a “Great Place to Join, Learn, Grow and Stay.” Successful partnerships are built by influencing and advising restaurant leaders to focus on people first. They are advisors, advocates, ambassadors, counselors, developers, facilitators, models, promoters, and stewards. 

 

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.

 

What You’ll Do:  

  • Effectively balances business partner responsibility with employee advocacy and builds a positive employee relations culture and work environment 
  • Acts as a change agent/leader and culture steward 
  • Collaborates with HR and Learning & Development partners to execute enterprise-wide programs and solutions that meet business needs 
  • Implements plans and actions to improve employee engagement and manager effectiveness, and foster inclusion 
  • Champions and supports Human Resources service delivery processes 
  • Consult with all levels of field management on a variety of HR areas and provide useful guidance 
  • Work closely with talent acquisition managers to ensure the region is efficiently recruiting exceptional talent 
  • Assist with facilitating succession planning to ensure the region is proactively planning to avoid talent shortages and that a bench of capable talent exists 
  • Partner with field management and training to ensure all employees are progressing in the company’s various training and development programs 
  • Work cross-functionally to identify and develop HR solutions that will ultimately improve business results through lowering turnover, increasing retention, developing high-performing coworkers, etc. 
  • Provide timely and valuable consultation on performance management and employee relations issues 
  • Respond to ad-hoc requests and inquiries to support business leaders in a timely manner 
  • Accountable for multiple HR projects from beginning to end and for using efficient project management methodologies and tools, as appropriate 
  • Abide by policies and procedures that support the service mindset
  • Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
  • Earn the trust of Team Members and Managers by consistently embracing CAVA’s values
  • Show discipline in bringing consistent performance, communication, and attitude to the job every day
  • Actively contribute to your department in order to complete tasks and meet company goals
  • Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

  • At least 3 years’ experience in Human Resources required, specifically in CA  
  • Multi-unit retail/restaurant/hospitality background required 
  • Strong critical thinking skills with methodical approach to problem solving 
  • Skilled at executing plans, project management, dealing with ambiguity and adapting to rapid change 
  • Makes good decisions in a timely manner, based upon mixture of analysis, experience and judgment 
  • Exceptional verbal and written communication skills 
  • High sense of urgency 
  • Multi-task and prioritize work with competing deadlines. 
  • PHR/SPHR/SHRM-CP certification preferred 
  • Bi-lingual (Spanish) a plus 
  • Ability for travel up to 50% is required 
  • Bachelor’s Degree preferred 

 

 

Physical Requirements:

  • Ability to maintain stationary position to be able to operate a computer and other office equipment
  • Must be able to identify, analyze and assess details
  • For certain positions, must be able to occasionally move or transport items up to 50 pounds
  • Ability to communicate with others and exchange information accurately and effectively
  • Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
  • Ability to work in a constant state of alertness and in a safe manner  

 

What we offer:

  • Competitive salary, plus bonus and long-term incentives*
  • Early Wage Access
  • Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more
  • 401k enrollment with CAVA contribution
  • Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
  • Free CAVA food
  • Casual work environment
  • The opportunity to be on the ground floor of a rapidly growing brand
  • All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.


*Indicates qualifying eligible positions only

 

CAVA – Joining “A culture, not a concept”

 This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.  As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.