HR Generalist | HR Business Partner

About CINQCARE

CINQCARE is a provider-led, community-based comprehensive health and care partner. Our purpose is to every day improve the health and well-being of those who need care the most. We do that by removing barriers to health and well-being and providing care in the community and as close to the home, including in-home, whenever possible.

At CINQCARE, we know that race and culture matter for effective healthcare outcomes. That is why we take race, culture and environment into account in our care delivery. We are building a culture of care, which starts with understanding our patients, their needs and their care plans.

At CINQCARE, we also know that effective care is about local physicians, local nurses, local caregivers, local services, personal care, and infrastructure that serve the needs of people, not the symptoms of illness. Providing services in the home whenever possible is key to our approach. We aim to deliver better outcomes for people and the communities in which they live.

CINQCARE’s purpose is to every day improve the health and well-being of those who need us the most – with a deep commitment to Black and Brown populations – in their homes and communities. It requires the collaborative and cohesive effort of numerous individuals across all levels of the organization to deliver on this purpose. Once community at a time, we are determined to help create a world where health and care isn’t a burden. Because we believe providing care is a privilege – one we are grateful to earn. That’s why CINQCARE has built a different way to care.

CINQCARE was born different. We were created to be on call to answer the call every day. We are driven to deliver health, care and well-being to those who need us the most and to relentlessly support our team members on the front lines. That’s our calling and if it’s yours we hope you’ll join us.

About You

The HR Business Partner should have the following qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration or a related field required.
• Experience: A minimum of three years of experience as a Generalist or HR Business Partner in an organization of at least 100 people – experience with and strong knowledge of employment laws and regulations. HRCI or SHRM certification helpful indicator of your level of expertise.
• Entrepreneurial: CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. Proactively aligning with CINQCARE internal business clients, this position is accountable for ensuring CINQCARE is positioned to innovatively deliver on its promise.
• Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to stakeholders.
• Technology: Proficiency in all Microsoft Office applications and knowledge of HRIS systems, comfortable learning new technical systems as needed.
• Relationships: Ability to build and effectively manage relationships with business leaders, coworkers, and clients.
• Culture: Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial company.

About the Job

The HR Business Partner will have the following responsibilities:

• Be a first point of contact for HR support for executives, managers, and employees within assigned CINQCARE client groups; provide an accurate, timely, effective and dedicated advisory service to employees in relation to issues such as absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters.
• Assist the leadership team on sensitive or complex matters and elevate to the appropriate staff when investigations are required. Manage details, documentation and coordination of disciplinary discussions, terminations, and investigations.
• Act as strategic partner to the heads of CINQCARE client organizations with the mission of translating business strategies into people strategies.
• Implement culture initiatives and programs.
• Have expert level knowledge of company policies and procedures.
• Maintain knowledge of current HR trends, best practices, regulations (federal, state, and local), new technology breakthroughs, and employment law.
• Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to the development of policies.
• Ensure mandatory training and continuing education is complete and documented, including safety, code of conduct and handbook, anti-harassment, and certifications required.
• Collaborate with the Total Rewards on annual Open Enrollment period. Assist employees with benefit programs and all leave requests.
• Work closely with Talent Acquisition to facilitate smooth new hire onboarding process.
• Deliver an exceptional first-day experience including responsibility for orientation and confirmation of department-level training
• Build and support Individual Development Plans and assist with structured career pathing for interested employees.
• Manage and support the annual performance evaluation process.
• Manage any reductions in force in accordance with federal and state regulations and with compassion and care.
• Conduct exit interviews and analyze data collected.
• Coordinate all offboarding, including entering data and auditing for accuracy and compliance.
• Provide support on HR initiatives and other special projects.
• Absolute professionalism and confidentiality in all aspects of the role.
• Perform other job-related duties as assigned and needed to help our growing business thrive.

The HR Business Partner should will also have the following duties:

Leadership: The HR Business Partner will be a role model for our culture and will lead in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations.

Strategy: The HR Business Partner will suggest new programs, procedures and policies to continually improve efficiency and morale and to improve the employee experience.

Collaboration: The HR Business Partner will participate in development of people objectives and systems, including metrics, queries, and standard reports for ongoing company requirements

Knowledge: The HR Business Partner will ensure legal compliance of state and federal regulations and applicable employment laws, and update policies and/or procedures as required

Culture: The HR Business Partner is accountable for creating a productive, collaborative, safe and inclusive work environment for the HR team and as part of the larger Company.

CINQCARE provides all employees working an average of 30+ hours/week with the option to enroll in healthcare benefits. The cost of healthcare is shared between the company and the employee.

The working environment and physical requirements of the job include:

In-office work (minimum three days per week) is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.

In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.