Bilingual EVV Scheduler
1 month ago
*** Must live in the Tucson, AZ Area ***
*** Must be Bilingual (English/Spanish) ***
PURPOSE: The Bilingual EVV Scheduler provides ongoing scheduling support. The Bilingual EVV Scheduler ensures all training is scheduled and completed for new and current employees. In addition, ensure excellent service delivery by developing and maintaining relationships with direct care staff, potential employees, Arizona Provider Training (APT) and all Arion Care personell.
MINIMUM QUALIFICATIONS:
- Customer service and administrative experience preferred
- Must be at least 18 years of age
- Satisfactory background check
- Ability to acquire and maintain a DPS fingerprint clearance card
- Must be Bilingual (English/Spanish)
ESSENTIAL JOB FUNCTIONS:
- Schedule Zoom/Online/In-person training courses for staff in preferred or available modality
- Request and coordinate special accommodations for training as needed
- Send reminders via text or email of scheduled courses to all attendees
- Track completion of scheduled sessions and update certifications in designated software system
- Reschedule missed training courses
- Communicate training or certification status to Area Manager/Supervisor along with all other concerns or issues
- Tracking upcoming expiring certifications and requirements for DSPs
- Other duties as assigned by supervisor.
PHYSICAL AND MENTAL REQUIREMENTS:
- The ability to lift items up to 50 lbs., including boxes of paper.
- The ability to walk, kneel, stand, and bend.
- Must be able to sit and work at a computer for extended periods of time.
- Ability to use and work with computer software and data bases to track information, good familiarity with Microsoft Outlook, Word, and Excel.
EQUIPMENT NORMALLY USED:
- Computer
- Internet
- Multi-function printer/scanner
- Cell Phone
- May require the use of a vehicle
WORK ENVIRONMENT:
- This job operates as a remote tele-work position, as Arion Care Solutions does not provide a separate workplace at a corporate location. Working from home requires a high degree of discipline and the ability to have a space dedicated to work in the home and provision for childcare if appropriate. This position may require travel to different locations and in-person meetings.
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