Administrative Assistant

3 weeks ago


Sioux Falls, United States Greater Sioux Falls Chamber of Commerce Full time
Job DescriptionJob Description

POSITION SUMMARY PURPOSE

This person works as part of a team to provide administrative support for the organization. Primary responsibilities include customer service, general office administration and data management.

REPORTING RELATIONSHIP: Reports to Vice President of Member Services

QUALIFICATIONS

  • Excellent interpersonal and customer service skills.
  • Strong attention to detail and problem-solving skills.
  • Strong time management skills and ability to prioritize tasks.
  • Basic understanding of administrative and clerical systems.

RESPONSIBILITIES AND DUTIES

  • Provide a positive impression as the first point of contact at the front desk of the office.
    • Welcome guests and answer phone calls, includes fielding questions from the public on general information about Sioux Falls and the surrounding area.
  • Maintain member records within organization’s Customer Relationship Management system. Includes routine data entry, generating reports and logging contacts.
  • Prepare and file new and canceled member records.
  • Document payments, assist with invoicing, prepare statements, and file records.
  • Prepare and send routine mailings to members.
  • Process member requests for Certificates of Origin.
  • Manage general office needs, includes tracking and restocking office supplies, directing maintenance requests, and working with vendors to maintain equipment.
  • Perform other duties and assume other responsibilities as assigned.

EDUCATION AND EXPERIENCE

  • High school diploma or equivalent required. Post-secondary degree preferred.
  • Proficiency in Microsoft Office products and database programs.
  • Experience working in a front office environment is preferred.
  • Familiarity with Sioux Falls and the surrounding region preferred.

PHYSICAL REQUIREMENTS

  • Prolonged periods of sitting at a desk and working on a computer, with intermittent walking and climbing stairs.
  • Able to lift 20 pounds periodically, while squatting and/or bending.
  • Hold a current driver’s license.

TO APPLY: Send cover letter, resume and references to Jennie Doyen at jdoyen@siouxfalls.com.



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