Customer Service Center
2 months ago
Do you have a drive to succeed?
Are you ready to ditch the ordinary and shift into high gear?
Then Wally Edgar Chevrolet wants YOU on our team We're searching for a rockstar Business Development Center Agent (BDC Agent) to join our fast-paced, dynamic environment.
In this role, you'll be the first impression for our customers, generating leads and setting the stage for incredible car-buying experiences. Here's what you'll get to do:
- Be a product expert immerse yourself in the world of amazing vehicles
- Build relationships with customers become a trusted advisor and guide them towards their dream car.
- Master the art of the deal use your communication skills to qualify leads and schedule appointments.
- Earn BIG with a base salary of $14 per hour PLUS bonuses that can range from $1,000 - $2,000 a month, your earning potential is limitless
And that's not all We offer a full benefits package including:
- Medical Insurance
- 401k Retirement Savings Plan
- Paid Vacation Time
- Paid Sick Time
If you're a highly motivated individual with a positive attitude and a hunger for success, then we want to hear from you
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
Lead Generation and Qualification:
- Receive and qualify inbound sales calls and online inquiries from potential customers.
- Research customer needs and preferences to identify the right vehicle fit.
- Generate leads through outbound calls, emails, or social media outreach.
Appointment Setting and Customer Communication:
- Schedule appointments for qualified leads with appropriate sales representatives.
- Confirm appointments and provide customers with any pre-visit information.
- Follow up with leads who haven't responded or rescheduled appointments.
Sales Support and Knowledge:
- Maintain a strong understanding of dealership inventory, highlighting features and benefits of various vehicles.
- Learn about financing and leasing options to answer basic customer questions.
- Assist sales team with tasks like following up with existing leads.
Data Entry and Reporting:
- Maintain accurate records of customer interactions and lead statuses within the dealership's CRM system.
- Generate reports on lead activity, appointment setting rates, and other key metrics.
Requirements
If you're a highly motivated individual with:
- A contagious enthusiasm for cars and the automotive industry
- Excellent communication and interpersonal skills
- The ability to work independently in a fast-paced environment
- A strong desire to succeed
Then we want YOU on our team
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