Customer Service Representative

3 months ago

Lake Orion, United States Planet Fitness Full time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Profit sharing
  • Training & development
  • Vision insurance
  • Wellness resources
We are seeking a Customer Service Representative to join our team

Why you should join Planet Fitness:
  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (Full Time positions only)
  • Employee Referral Bonus Program
  • Following 120 days of active employment, you will be eligible for a .50 cent increase.
  • This position has a $1/hour premium added to any hours worked 6:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program
  • A sparkling clean work environment (where we all pitch in to keep the club pristine)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with you co-workers. It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of

Equal Opportunity Employer

Compensacin: $13.00 per hour

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Customer Service Representative

    2 weeks ago

    Lake Orion, United States Job Impulse, Inc. Full time

    ABOUT US Job Impulse, Inc. is an international recruitment company that focuses on upgrading the career opportunities of our candidates. We strive to create a professional partnership between our clients and contractors looking for their next career move. We have over 9,000 employees working in locations across twelve countries in fields ranging from...

  • Guest Service Representative

    2 months ago

    Lake Orion, United States Hyatt House Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniformsTraining & developmentBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last...

  • Guest Service Representative

    2 weeks ago

    Lake Orion, United States Hyatt House Full time $15 - $17

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & developmentBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of...

  • BDC / Customer Care Representative

    4 weeks ago

    Lake Orion, United States Skalnek Ford Full time

    Job DescriptionJob DescriptionSkalnek Ford is seeking a motivated individual to join our team as a BDC/Customer Care Representative. Located in Orion Twp., Michigan, our dealership has a long-standing commitment to providing exceptional service and building lasting relationships with our customers. As a key member of our team, you will have the opportunity...

  • Customer Service Representative

    1 day ago

    Lake Forest, United States BON PERGOLA Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at BON PERGOLA's location in Lake Forest, CA. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience on a daily basis.QualificationsCustomer Service Representatives and...

  • Customer Service Representative

    1 month ago

    Crystal Lake, United States Mr. Handyman International, LLC Full time

    As an Office Professional. Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals. Making Recommendations and Managing Expec Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

  • Customer Service Representative

    2 months ago

    Liberty Lake, United States AMICA MUTUAL INSURANCE COMPANY Full time

    Conduct professional countrywide telephone conversations in a high call volume environment Assist customers with various billing and policy change transactions over the phone Gain customer trust and respect by establishing and maintaining effective r Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    2 weeks ago

    Lady Lake, United States Circle K Stores Inc. Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Store 2705934 Lady Lake FL posted on Posted Yesterday job requisition id R424588 Store 2705934: 3 Lagrande Blvd, Lady Lake, Florida 32159 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...

  • Customer Service Representative

    2 weeks ago

    Crystal Lake, United States U-Haul Full time

    Location: 4504 Northwest Hwy, Crystal Lake, Illinois 60014 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 months ago

    Lake Forest, United States Domino's Pizza LLC Full time

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the Customer Service Representative, Customer Service, Representative, Restaurant, Retail, Team Member

  • Customer Service Representative

    2 weeks ago

    Forest Lake, United States Bank of Zumbrota Full time

    Frandsen Bank & Trust is a growing community-oriented company looking for a Customer Service Representative to work at our Forest Lake, MN office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States AppleOne - United States Full time

    This Customer Service Representative Position Features:• Fast Paced Office• Friendly Staff• Stable Company• Great Pay to $18Immediate need for customer service representative seeking fast paced office, friendly staff and stable company. 1-2 years works history, ability to multi- task and proficient is ms office will be keys to success in this...

  • Customer Service Representative

    23 hours ago

    Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional levels of customer care that meet or exceed all internal and external customer...

  • Customer Service Representative

    2 months ago

    Lake Elsinore, United States Quality Mobile Home Services Full time

    Job DescriptionJob DescriptionQuality Mobile Home Services is currently hiring for a full-time Customer Service Representative to provide excellent customer service while speaking with potential clients on the phone in the Lake Elsinore, CA area. This call center position earns a competitive wage of $15.00 - $16.00 per hour plus commission and potential...

  • Customer Service Representative

    3 months ago

    Lake Forest, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023537 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our Customer Service...

  • Customer Service Representative

    2 weeks ago

    Canyon Lake, United States Thrive Pet Healthcare Full time

    We are hiring a full-time Customer Service Representative/Receptionist to join our team at Fetch, our boarding facility. The Customer Service Representative is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality customer service and support to clients. They will...

  • Customer Service Representative

    6 days ago

    Forest Lake, United States Plugz Electric Part time $18 - $22

    Job DescriptionJob DescriptionBenefits:Company partiesFlexible scheduleOpportunity for advancementBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate...

  • Customer Service Representative

    3 weeks ago

    Forest Lake, United States Frandsen Bank Full time

    Frandsen Bank & Trust is a growing community-oriented company looking for a Customer Service Representative to work at our Forest Lake, MN office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the...

  • Customer Service Representative

    2 weeks ago

    Lake Crystal, United States U-Haul Full time

    Location: 5465 Lakeland Ave, Crystal, Minnesota 55429 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    2 weeks ago

    Houghton Lake, United States U-Haul Full time

    Location: 8135-8171 W Houghton Lake Dr, Houghton Lake, Michigan 48629 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...