Director of Operations
4 weeks ago
Operations Director of Integrated Specialty Care
Lynn Community Health Center is looking for a dedicated and experienced Operations Director of Integrated Specialty Care
In this role you will:
- Responsible and accountable for operations in designated service line. Participates in long-range planning, development of service line goals, as well as personnel, resources, space and equipment needs and decisions.
- Develops standardized policies and procedures for the service line to ensure consistency and high quality across teams
- Oversees overall efficiency of day-to-day operations, developing and implementing best practices, while providing ongoing support and oversight to ensure local Operations Managers effectively achieve daily operational goals and deliver excellent care.
- Develop and manage operational budgets for service line, working closely with local leadership, finance leaders, and executive teams to achieve financial stability, keeping up with payment and grant funding models.
- Analyzes and prepares reports on all activities, volume statistics, collections; makes informed financial forecasts and resources needs.
Basic Qualifications
- Bachelor’s degree required
- Minimum of 5years related work experience required
- Minimum of 2 years supervisory/management experience required
- Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, and PowerPoint is required.
- Strong interpersonal verbal, non-verbal and written communication skills required
- Strong analytical, organizational, problem-solving and critical thinking skills required
- Strong collaboration skills and an understanding of how to navigate and operate within a complex, matrix environment.
Desired Qualifications
- Master's degree in Business, Healthcare Administration, or related field preferred
- 7-10 years of experience in healthcare operations with a focus on managing multiple teams in complex healthcare environments
- Proficiency in process improvement, data analysis and system redesign preferred
- Knowledge of medical terminology, business and financial systems and experience developing applicable financial and business plans preferred
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