Director of Operations-Recuperative Care Ctr, SUD,Mobil Service

4 weeks ago


Lynn, United States Lynn Community Health Center Full time
Job DescriptionJob Description

DIRECTOR OF OPERATIONS -Recuperative Care Center, SUD and Mobil Services

Are you interested in overseeing the daily, multi-disciplinary operations across multiple clinics?

  • Are you capable of designing operational systems and processes that are efficient, effective, in and integrated primary care practice?
  • All why challenging in achieving over all patient and employee satisfaction? While managing a team to their highest level of excellence?
  • Are you looking for benefits effective on the first day of employment?
  • Do you want to work where the employer matches a portion of a retirement plan?
  • Do you want to be a true pillar of the Lynn Community?


In this role you will:

  • Responsible and accountable for operations of integrated care teams. Participates in long-range planning, development of departmental/ divisional goals, as well as personnel, resources, space and equipment needs and decisions. Develops policies/procedures for the teams.

  • Develops open access practice model and a system of reviews to ensure the delivery of optimal patient care. Works with interdisciplinary teams to improve access through efforts aimed at increasing capacity to support demand and growth. Oversees patient satisfaction surveys, action plans, and customer service. Identifies and acts on issues that affect the delivery of patient care.

  • Has joint responsibilities include planning, monitoring and managing budgets for multiple departments. Analyzes and prepares reports on all activities, volume statistics, collections, grant support; makes informed financial forecasts and resources needs. Ensures all revenues are meeting budget goals. Measures success with pertinent and measurable data based on targeted goals.

  • Actively participate in the organizational efforts to ‘create a problem-solving culture’ through the application of Lean thinking and practice.

  • Perform other duties as assigned.

The successful applicant will offer:

  • Education
    • Bachelor’s degree required. Master's degree preferred in Business or Healthcare Administration.
  • Experience

    • More than 10 years related work experience required, and 5-8 years supervisory/management experience preferred. Experience in a clinical, health care setting preferred.
    • Demonstrated proficiency in the area of process improvement, data analysis and system redesign.
    • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Please apply now and grow with LCHC

Thank you




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