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Administrative Support Specialist
1 month ago
The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together.
We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality.
What you will be supporting:
CDER Office of Translational Sciences (OTS) / Office of Administrative Operations (OAO) requires the services of full-time Administrative Support Specialist staff to support the office operations with day-to-day administrative tasks. The resource shall provide support to several line staff and complete a wide range of actions and must ensure timeliness, completeness, and accuracy. This includes performing correspondence management, timekeeping, and records management as well as low program administration.
What are we looking for?
The Administrative Support Specialist shall complete a wide range of actions and must ensure timeliness, completeness, and accuracy. This includes performing correspondence management, timekeeping, and records
management as well as low program administration.
The work shall be performed either at the Government site or virtually (at the Contractor site) during normal duty hours (8:30 a.m. to 5:00 pm Eastern Time (ET), Monday through Friday).
The work hours and place of performance are non-negotiable unless otherwise discussed and agreed. Most work is expected to take place at FDA’s CDER office located at Silver Spring, MD. Work may be required at some of our off-site offices as well. Travel outside the Washington, D.C. metropolitan area is not anticipated.
Fun stuff you will do on the job:
- Be responsible for timekeeping, managing program schedules and calendars, scheduling meetings using FDA approved Microsoft (MS) Office tools and networks, maintaining personal and
- CDER/OTS/OAO Administrative Support Staff Services administrative files, and reserving conference rooms. This includes notifying the Government program personnel of any conflicts that would hinder the meeting
objectives, preparing, assembling and distributing meeting materials (e.g., agendas, project correspondence, minutes). - Provide meeting support by escorting visitors to the appropriate meeting locations, including preparing prepare travel orders and vouchers.
- Answer telephone calls and directing inquires to the appropriate contacts, drafting and distributing emails, letters, and other written correspondence. Requests received vary in nature.
- Facilitate the flow of work within the division, between the line employees and the supervisors in OTS.
- Perform other office duties as assigned. These may include performing inventory, creating MS documents as requested, and performing research from a variety of sources such as regulations and
other reference material. - Perform other tasks as assigned by Task Order Manager and DRT Manager
- Work independently and collaboratively under an organizational structure that is multipart and is divided into subordinate groups that usually differ from each other such as by subject-matter and/or function.
- Have strong interpersonal, communication, time-management and organizational skills
- Have a minimum of 3 years of experience related administrative services
- Have working knowledge of MS Office (Word, Excel, PowerPoint) and SharePoint Online
- Have working knowledge of communication tools (e.g., MS Teams, Zoom)
- Minimum Education: High School
- Professionalism: Be a leader and someone your customers and colleagues can count on by taking ownership and accountability for your work. Demonstrate a solution-oriented mindset and bias for action. Show empathy, dignity, and respect for each other. Be "high minded", maintain a calm demeanor when dealing with ambiguity or adversity and stay out of the fray (i.e., avoid drama).
- Quality: Do things right and do the right thing. Pursue excellence in your work by delivering quality services and products that provide high value and return on investment (ROI).
- Teamwork: Work with each other, the customer, and DRT. Demonstrate flexibility, a positive attitude and willingness to work collaboratively to help others and share information.
- Customer Mission Focused: Commit to customer success and strive to exceed expectations by understanding the mission, executing the customer's vision, and solving challenges to drive results and achieve mission goals. Build meaningful customer relationships by asking thoughtful questions, listening, and operating transparently.
- Growth Mindedness: Commit to company, team, and personal growth. Embrace an entrepreneurial spirit by actively seeking opportunities to support new customer projects and/or solve problems. Actively work to improve your skills, learn to be comfortable with ambiguity, and be resourceful and willing to figure things out and add value.
Currently due to the remote working status of the federal government, most DRT employees are teleworking from home and leveraging video conferencing along with other virtual productivity tools. Under normal circumstances, most of our positions are required to report onsite. However, DRT has not yet determined when employees will be required to return to their onsite workspaces. Please be aware that at the time a date is determined to return to the worksite, the requirement of this position may be to report in person to the work location.
DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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