The Tent Sales Coordinator

2 months ago

Woburn, United States PEAK Event Services Full time
Job DescriptionJob DescriptionDescription:

About Us

PEAK Event Services is proud to be the premier event rental and tenting company in New England Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stress less events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.


What You'll Do

The Tent Sales Coordinator for our Tent Division is responsible for coordinating and communicating all inbound inquiries received and assign accordingly. This position is tasked with assisting the sales consultants both in the office and on jobsites as well as staying up to date on their potential inquiries and current projects. This role understands the team’s availability and can forecast schedules in order to take on additional volume so that we may maximize productivity. It is important that this role understands prioritization and maintains a level of professionalism while taking calls and sending emails. This position is located in Woburn, MA.


The Tent Sales Coordinator should be able to recognize high importance clients and dates as well as high-level requests and then respond appropriately in a timely manner. This position is ideal for someone with an interest in event planning, logistical work, and operating in a fast-paced environment. This role requires flexible hours and an adaptable mindset and should also have a strong focus on working to continuously improve the accuracy of the collected information required by the Sales Team. This position reports to the Senior Tent Sales Manager.


The Day-to-Day

  • Duties include data entry, supporting and updating new proposals, modifying quotes per requests from the salesperson or client themselves
  • Being adaptable to changes on the go
  • Maintain a dedicated tenting phone line and email inbox for Tent Sales
  • Maintain file management and production schedule creation / maintenance within our Co-Construct software
  • Daily and weekly check ins with the Tent Sales Team
  • Has a sense of “traffic controller’ position between outside clients and our salespeople
  • Responsible for weekly updates, tracking all incoming inquiries and reporting on our weekly and monthly findings for future knowledge
  • Accountable for the Pipeline Calendar of inbound inquiries for Store 2 Maintain a positive attitude and strong customer service focus
  • Maintain professional standards of integrity and honesty in representing the company
  • Maintain the quality service standards of the Company
  • The commitment to work the hours that the job requires, particularly during seasonally peak times of the year in order to accomplish the responsibilities of the job
  • Regularly meet with the Senior Tent Sales Manager to review weekly sales activities, progress on goals, and the status of the department’s performance
Requirements:

What We're Looking For

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Demonstrated ability to be flexible and have a “Make it Happen” attitude
  • Proficient with Microsoft Office Suite (Excel, PowerPoint) and inventory software (preferably POR).
  • Experience in related field preferred
  • Performs other duties as assigned or necessary for Department needs

Why You’ll Like Working Here

  • Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
  • Support for your personal life + wellbeing
  • We like to celebrate + we do it often
  • Encouragement for Volunteer Days + giving back to our communities
  • We foster and embrace an inclusive and diverse work culture Compensation and Our Full Suite of Benefits
  • Hourly Position $22-$25, DOE
  • Medical, Dental + Vision Insurance
  • Company-Paid Basic Life + AD&D Insurance
  • Short Term & Long Term Disability Insurance • Telehealth + Wellness
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Travel Assistance
  • 401K Retirement Plan + Employer Matching

More About Us

  • We’re not just a rental events company – our PEAK Code drives the work we do, every day.
  • We’re partners in problem solving. We collaborate in order to push through challenges and succeed together.
  • We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.
  • We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.
    We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process

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