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Front Desk Representative

5 months ago

Jacksonville, United States Synergy Physical Therapy & Sports Medicine, LLC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Benefits/Perks
  • Competitive salary
  • Flexible Schedule
  • Great work-life balance
  • Paid time off
  • Ongoing training

Job Summary
Synergy Physical Therapy & Sports Medicine in Jacksonville, NC is seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. It will involve direct patient interaction taking vitals and getting them set up in treatment rooms. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.

Responsibilities
  • Greet customers as they arrive and provide an excellent customer experience
  • Answer phone calls and schedule appointments
  • Use an EMR system to facilitate patient needs and records
  • Assist clients with paperwork, including consent forms
  • Maintain a clean and inviting environment
  • Provide general customer service and attend to the needs of customers throughout their services
  • Verify patient insurance benefits

Qualifications
  • Two or more years of experience as a receptionist or a similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills