Manager, Legal Knowledge Management

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry’s best cybersecurity solutions together

Your Career

This role is pivotal in enhancing our legal operations' efficiency and effectiveness through advanced data analytics, strategic project management, process optimization, and robust knowledge-sharing practices.

Your Impact

• Knowledge Management
  • Develop and execute comprehensive knowledge management strategies to capture, organize, and disseminate legal knowledge and best practices
  • Design and maintain a centralized knowledge repository for easy access to legal documents, precedents, templates, and critical resources
  • Promote a culture of continuous learning and knowledge sharing through training programs, workshops, and collaborative tools
  • Create systems for real-time access to relevant legal content, providing training on resource codification and navigation
  • Maintain and enhance content search strategies and structures aligned with emerging digital platform trends
• Data Analytics
  • Lead the development and implementation of data analytics initiatives to support decision-making, risk management, and operational efficiency
  • Analyze legal data to identify trends, patterns, and insights that inform strategic planning and resource allocation
  • Collaborate with IT and other departments to integrate legal data with broader company analytics platforms, ensuring data integrity and security
  • Develop and implement data analytics strategies to support reporting needs, including generating insights for the CLO, board, and committee reporting
  • Develop and monitor key performance indicators (KPIs) to measure the effectiveness of knowledge management and data analytics initiatives
• Technology 
  • Lead global planning for process optimization, enhancing the legal department's effectiveness through new technologies and processes, including AI
  • Manage external service providers and identify opportunities for improved technology usage and process efficiencies
  • Coordinate communications and document decisions related to technical work streams, including project meetings, requirements, schedules, deliverables, and quality standards
  • Lead project delivery, working cross-functionally with technical, legal, and leadership teams to facilitate solutions
  • Understand business and technical needs, leading discussions on designing and implementing new legal systems and enhancing current ones
  • Develop long-term strategic plans for future applications and systems
  • Collaborate with Product Management teams to offer feedback and guidance on delivering solutions that meet our lawyers' needs and enhance client experiences
  • Support power users in key legal technology solutions to expand delivery capabilities
  • Stay informed about the latest legal technology trends and identify opportunities for adoption within the company
• Collaboration
  • Work with legal, compliance, IT, and other departments to align knowledge management and data analytics initiatives with organizational goals
  • Represent the legal department in cross-functional projects and initiatives related to knowledge management and data analytics

Your Experience

• Bachelor’s degree in Information Management, Data Analytics, or a related field or equivalent military experience required
• Minimum of 7+ years of experience in knowledge management, data analytics, or a related field within a corporate legal environment
• Strong understanding of legal processes, regulatory requirements, and risk management, particularly in the cybersecurity industry
• Proven project management experience
• Excellent written and verbal communication skills for cross-functional collaboration
• Proficiency in data analysis tools and software (e.g., SQL, Tableau, Power BI) and willingness to complete an advanced Tableau training course (department-funded)
• Exceptional leadership, communication, and project management skills
• Ability to work collaboratively in a fast-paced, dynamic environment

The Team 

We are a Legal Team who is unrelenting in our pursuit of achievement, we are constantly seeking improvements and can take on every challenge. We value a positive attitude and high empathy. We adjust according to the situation, learn new things, innovate, and try new methods. We value collaboration, function as a team and know that our colleague’s experience and knowledge are valuable. We demonstrate the highest level of adherence to not only what is legal but also what is right. We apply our legal knowledge to real-world scenarios, have a desire to explore the unknown and question the status quo in pursuit of better, more effective solutions. 

Our Commitment 

We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . 

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $121,000/yr to $195,800/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. 

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.