Senior Operations Analyst

1 month ago


Austin, United States augmentjobs Full time
Job DescriptionJob DescriptionJob Title: Senior Operations Analyst

Job Summary: The Senior Operations Analyst is responsible for optimizing and enhancing operational processes to improve efficiency and effectiveness within the organization. This role involves analyzing operational data, identifying areas for improvement, and implementing solutions to streamline operations. The Senior Operations Analyst plays a key role in driving operational excellence and supporting the achievement of organizational goals.

Responsibilities:

  • Analyze operational data and performance metrics to identify trends, issues, and opportunities for improvement.
  • Develop and implement process improvement initiatives to enhance operational efficiency, productivity, and quality.
  • Collaborate with cross-functional teams to design and execute operational strategies and solutions.
  • Conduct detailed process mapping and workflow analysis to identify bottlenecks and areas for optimization.
  • Prepare and present reports on operational performance, highlighting key insights and recommendations to senior management.
  • Monitor and evaluate the effectiveness of implemented solutions and make adjustments as needed.
  • Support the development and maintenance of operational policies, procedures, and best practices.
  • Utilize data analysis and business intelligence tools to drive decision-making and operational improvements.
  • Assist in the implementation of new technologies and systems to enhance operational capabilities.
  • Provide guidance and training to staff on process improvements and operational best practices.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; advanced degree is a plus.
  • Minimum of 5-7 years of experience in operations analysis, process improvement, or a similar role.
  • Strong proficiency in data analysis, process mapping, and performance measurement.
  • Experience with operations management software and business intelligence tools (e.g., Tableau, Power BI).
  • Excellent analytical and problem-solving skills, with the ability to identify and address operational inefficiencies.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Experience with Lean Six Sigma or other process improvement methodologies is preferred.


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