Customer Service Representative

4 months ago

West Covina, United States Gold's Gym - SoCal Full time
Job DescriptionJob Description

Why is it great to work here?

Golds Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. Well challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Golds Gym employee:

  • Work in a fun environment with great people
  • Free gym memberships and discounts
  • Great benefits package that includes 401k, medical, vision and dental
  • Opportunities to grow within the company

What sets us apart from the rest:

  • Dedication to our members successes and goals
  • Ability to provide results in every challenge
  • Integrity which creates life-long relationships
  • Passion for people in the communities we serve
  • Pride in what we do and who we are
  • Leadership development (ongoing)
  • Excellence in execution
  • But most of all. we are more than a gym; we are a family

We want talented individuals who:

  • Have a positive, upbeat, and outgoing attitude
  • Are passionate about hospitality and excellence for our members
  • Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service provided to our members.
  • Have fitness industry experience (preferred)
  • Have perseverance to succeed through follow-up and follow through
  • Love to constantly learn and grow

When you come to work youll:

  • Greet and check in all members
  • Answer phones in a courteous, helpful, professional manner
  • Handle correspondence
  • Set up new memberships, sell retail products
  • Sell personal training packages
  • Keep the reception area clean and well-organized
  • Conduct guest tours
  • Perform outreach
  • Assist with clubs daily maintenance
  • Other tasks as assigned by management

There are some MUST HAVES:

  • Current CPR Certification is required
  • Excellent customer service skills
  • Effective communication
  • Basic accounting principles, cash processing and computer skills

ASK YOURSELF IF YOU HAVE WHAT IT TAKES.. COME BE APART OF THE LEGACY TODAY

Golds Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.



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