Customer Service Representative

1 week ago


West Covina, California, United States Matt Davenport - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing tailored solutions to meet their insurance and financial service requirements.

Key Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Market and promote State Farm products and services to customers, identifying opportunities to increase sales and revenue.
What We Offer
  • Competitive hourly pay and commission/bonus structure.
  • 401k plan and health benefits.
  • Paid time off and flexible hours.
  • Opportunities for growth and advancement within the agency.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new computer systems and technologies.
About Our Agency

Our agency is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a growth-oriented agency with a team of highly motivated individuals who are passionate about making a difference in our community.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application for consideration.



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