Customer Service Representative

10 hours ago


West Covina, California, United States Ingka External Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our Customer Relations team as a Retail Cashier and Customer Service Representative. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring a positive final touchpoint during the IKEA shopping experience, and resolving customer concerns independently.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and preferences
  • Provide efficient and accurate checkout experiences in various areas of the store
  • Offer additional products and services to enhance the customer experience
  • Resolve customer concerns and issues in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
Requirements
  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
What We Offer

At IKEA, we are committed to providing a positive and inclusive work environment that supports the well-being of our employees. We offer a range of benefits, including generous paid time off, holiday and sick time, and access to education assistance and learning programs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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