Customer Service Representative

1 week ago


West Covina, California, United States Matt Davenport - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial service needs.

Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Identify customer needs and develop leads to market appropriate products and services.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • 401k plan with company match.
  • Health benefits and paid time off (vacation and personal/sick days).
  • Flexible hours and growth opportunities within the agency.
  • License reimbursement and professional development support.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented with a proactive approach to problem-solving.
  • Able to learn computer functions and work in a team environment.
About Our Agency

We are a growth-oriented agency with a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while doing it. If you want to work in an environment that is fun, challenging, and rewarding, then Matt Davenport - State Farm Agent may be the right fit for you.

We look forward to speaking with you and exploring how you can contribute to our team's success.



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