Current jobs related to Tenant Services Coordinator - Grand Forks - Grand Forks Housing Authority

  • Tenant Services Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States Grand Forks Housing Authority Full time

    Job DescriptionAt the Grand Forks Housing Authority, we are seeking a highly skilled and dedicated Tenant Services Coordinator to join our team. As a key member of our staff, you will play a vital role in providing exceptional service to our residents, empowering them to maintain a self-reliant lifestyle.Key Responsibilities:Assist and advise residents and...

  • Nurse Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States Universal Health Services Full time

    Job SummaryThe Charge Nurse is responsible for the day-to-day coordination of the unit, ensuring adequate staffing and serving as the first point of contact for staff. This role works closely with the interdisciplinary team to manage patient stays and facilitate communication with physicians.Key Responsibilities:Perform daily rounds to ensure quality...

  • Service Center Coordinator

    3 weeks ago

    Grand Forks, North Dakota, United States Balfour Beatty Campus Solutions Full time

    About the RoleThe Service Center Coordinator is a key member of our maintenance team, responsible for receiving and processing service requests in a timely and efficient manner. This role requires strong organizational skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesEnter service requests into the Yardi database,...

  • Service Center Coordinator

    1 month ago

    Grand Forks, North Dakota, United States Balfour Beatty Campus Solutions Full time

    About the RoleThe Service Center Coordinator is a key member of our maintenance team, responsible for receiving and processing service requests in a timely and accurate manner.Key ResponsibilitiesEnter service requests into the Yardi database and schedule work orders for maintenance technicians.Assign service requests to maintenance technicians based on...

  • Service Center Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States Balfour Beatty Campus Solutions Full time

    About the RoleThe Service Center Coordinator plays a vital role in ensuring the smooth operation of our maintenance team. This individual will be responsible for receiving and processing service requests, assigning tasks to maintenance technicians, and monitoring their work to ensure timely completion.Key ResponsibilitiesEnter service requests into the Yardi...

  • Clinical Utilization Review Coordinator

    4 weeks ago

    Grand Forks, North Dakota, United States Universal Health Services Full time

    Job SummaryWe are seeking a highly skilled Utilization Review Coordinator to join our team at Universal Health Services. As a key member of our Behavioral Health team, you will play a critical role in ensuring the efficient and effective delivery of patient care.ResponsibilitiesInitiate pre-certification calls for private insurance and managed Medicare and...

  • Service Center Coordinator

    1 month ago

    Grand Forks, United States Balfour Beatty Campus Solutions Full time

    Share Share Email Tweet Share Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when  We Care —about our residents, our partners, our communities and each other. Our culture of caring...

  • Retail Service Team Member/Event Coordinator

    1 week ago

    Grand Forks, North Dakota, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and organized Retail Service Team Member/Event Coordinator to join our team at Michaels Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, coordinating events, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast and...

  • Service Coordinator

    2 weeks ago

    Grand Rapids, United States Brio Living Services Full time

    Job OverviewBrio Living Services is seeking a highly motivated and compassionate Service Coordinator to join our team.The ideal candidate will have a strong background in social work and experience working with older adults and/or non-elderly disabled individuals.As a Service Coordinator, you will play a critical role in identifying, assisting, and linking...

  • Customer Service Representative

    5 months ago

    Grand Forks, United States AgCountry Farm Credit Services Full time

    Closing Date: 6/26/2024 7pm CTPrimary Duties and Responsibilities: Greets and welcomes customers, office visitors, and callers to AgCountry. Ascertains their needs, assists them, and/or directs them to the appropriate resource for assistance. Responsibilities may include opening/closing the office, answering the telephone, maintaining the reception area,...

  • Retail Service Team Member/Event Coordinator

    4 days ago

    Grand Forks, North Dakota, United States Michael's Inc Full time

    Event CoordinationPlan and coordinate multiple events at once, including children's birthday parties and other craft classes or events. Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.Customer ExperienceDeliver friendly customer service by helping customers shop at our store and find what they're looking for....

  • Event Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States 322 Hospitality Group Full time

    Event Coordinator Job Summary We are seeking a highly organized and detail-oriented Event Coordinator to join our team at 322 Hospitality Group. As an Event Coordinator, you will be responsible for coordinating the execution of events within our event facilities, ensuring exceptional service to our guests. Key Responsibilities: * Assist the...

  • HCV Program Coordinator

    1 month ago

    Grand Rapids, Michigan, United States Grand Rapids Housing Commission Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented HCV Customer Service and Intake Coordinator to join our team at the Grand Rapids Housing Commission. As a key member of our staff, you will be responsible for administering the Section 8 Housing Choice Voucher Program (HCVP) waiting lists and determining eligibility of low-income families for...

  • Patient Services Coordinator

    1 month ago

    Grand Forks, North Dakota, United States Spectra Health Full time

    Job Title: Patient Services RepresentativeJob Summary:The Patient Services Representative plays a vital role in providing exceptional customer service and ensuring a smooth patient experience. This individual will be responsible for greeting patients, scheduling appointments, and registering patients in a timely and accurate manner.Key Responsibilities:Front...

  • Social Services Coordinator

    2 weeks ago

    Grand Rapids, Michigan, United States Spectrum Human Services Full time

    Job Title: Social Worker Children's Support CoordinatorJob Summary:We are seeking a highly motivated and compassionate Social Worker to join our team as a Children's Support Coordinator. In this role, you will work closely with children with developmental disabilities and their families to provide support and guidance.Key Responsibilities:Assist children...

  • Social Services Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States Grand Forks Public School District Full time

    Job Title: Social WorkerGrand Forks Public School District is seeking a highly skilled and dedicated Social Worker to join our team.Job Summary:The Social Worker will provide mental health services to students, families, and staff, working collaboratively with school teams to promote a safe and healthy school environment. The ideal candidate will possess a...

  • Care Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States COMMUNITY OPTIONS FOR RESIDENTIAL Full time

    Job Title: Care CoordinatorCommunity Options is seeking a dedicated and compassionate Care Coordinator to join our Behavioral Health Department. As a key member of our team, you will play a vital role in supporting individuals with mental health diagnoses, addiction, and other challenges.Job Summary:We are looking for a skilled and empathetic professional to...

  • Patient Services Coordinator

    1 month ago

    Grand Forks, North Dakota, United States Spectra Health Limited Full time

    Job SummaryThe Patient Services Representative plays a vital role in promoting a high level of customer service and creating a caring environment for patients. This position requires the ability to multitask while maintaining accuracy and efficiency in scheduling, registration, and patient communication.Key ResponsibilitiesFront Desk Operations: Greet...

  • Studio Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States Waxing the City of South DakotaNorth DakotaIowa Full time

    Job Title: Studio CoordinatorWe are seeking a highly skilled and customer-focused individual to join our team as a Studio Coordinator at Waxing the City in South Dakota/North Dakota/Iowa. As a key member of our front desk team, you will be responsible for creating a warm and welcoming atmosphere for our clients, ensuring exceptional customer service, and...

  • Service Parts Coordinator

    2 weeks ago

    Grand Forks, North Dakota, United States ICONMA, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Parts Associate to join our team at ICONMA, LLC. As a key member of our parts department, you will be responsible for assisting customers, technicians, and other parts personnel in securing needed parts and supplies under limited supervision.ResponsibilitiesAssist customers,...

Tenant Services Coordinator

2 months ago

Grand Forks, United States Grand Forks Housing Authority Full time
Job DescriptionJob DescriptionTenant Services Coordinator

Welcome to the Grand Forks Housing Authority

Since 1967 the Grand Forks Housing Authority has worked to provide safe, affordable housing for all residents of Grand Forks County. Today we help house over 2,000 families, provide self-sufficiency programs for the community and educate youth in the safe, healthy environment of our after school programming. Our VISION is simple: Through the provision of safe, affordable housing we look forward to not only improving the lives of our clients, but keeping the future bright for our entire community.

General Description

The Tenant Services Coordinator (TSC) is a service facilitator to residents. TSCs may provide informal or limited case management and counseling; information and referral; plan educational programs, and coordinate volunteer opportunities. The TSC links with outside service agencies and negotiates affordable services as needed. The TSC develops a network of contacts with service providers and agencies for resident referrals and educates residents on available services. The TSC also monitors the provision of services to residents by third party service providers.

The TSC works with the housing manager(s) and other management staff of the facility to empower residents to age in place and remain independent and self-reliant.

General Assignments

  • Assists and advises residents and families of the services which may be necessary to maintain a self-reliant lifestyle;

  • Promotes wellness activities for all residents;

  • Educates residents, families, and staff on available community resources;

  • Assists residents in building informal support networks among themselves and with family members;

  • Acts as a liaison between community agencies, service providers, and residents;

  • Works as a team member with facility manager and other housing management staff in serving residents/clients;

  • Encourages residents to be proactive in meeting their social, psychological, and physical needs;

  • Facilitates meeting of needs, when necessary, but avoids the creation of unhealthy dependence;

  • Uses the least restrictive intervention necessary to alleviate a problem situation;

  • May assist residents or coordinate training for residents in understanding lease and tenancy obligations; and

  • Does not perform any duties or functions that are duly assigned to management or are associated with management responsibilities.

Specific Assignments

  • Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory;

  • Performs service management function for all residents needing assistance;

  • Provides informal or limited case management (i.e., evaluation of social, psychological and physical needs and the development of a service plan) for a resident when such service is not being provided by the general service community;

  • Educates residents on service availability, application procedures, residents rights, etc. both individually and as a group;

  • Reports all suspected abuse situations to the appropriate agency;

  • Sets up volunteer support programs with service organizations in the community;

  • Advocates and may negotiate on behalf of residents for adequate, timely and cost-effective provision of services with encouragement that the services be provided on-site;

  • Assists tenants with applications for benefits and entitlement programs and assists in the provision of transportation;

  • Meets with service providers as needed and appropriate;

  • Assembles a directory of community services and makes it available to residents, families, and management; and

  • Assists management and third-party providers in identifying residents who need assistance.

  • (Note): The TSC is NOT to provide continuous support services directly or assist with other administrative work normally associated with the project(s). Additionally, the TSC role is NOT one of an activity directors, however, educational programming that empowers and enhances resident independence is appropriate

  • Administrative

  • Documents contact with residents, providers, and families;

  • Maintains individual files on residents which will contain at least the following: intake information, service termination information, annual review and follow-up, human or civil rights abuse, resident/family meeting notes;

  • Resident files to be kept in a secure area to insure confidentiality;

  • Completes reports with copies given to the appropriate entities as requested, and government agencies in an accurate and timely manner;

  • Pursues avenues for additional services through private, local, state, and federal sources; and

  • Creates service management plan as appropriate.

Qualifications

  • Baccalaureate Degree-Concentration in Social Work, Gerontology, Psychology or Public Health preferred;

  • Demonstrated working knowledge of community services in the region with knowledge of services that are provided for the population living within the facility;

  • Proven experience in service management or facilitation, including organizing, problem-solving, and advocating;

  • Trained in the aging process, elder services, disability services, drug, alcohol and medication abuse and mental health issues;

  • Aware of eligibility for and procedures of Federal and state entitlement programs;

  • Alert to legal liability issues relating to providing service coordination;

  • Good communication, writing, problem solving and organizational skills in addition to strong advocacy capabilities; and

  • Possess the appropriate professional license where applicable.

Position Classification: Full Time and Part Time (Evening and Weekend Hours May Be Required)

Position Grade: 30

Position Wage Range: $15.65 to $23.48 per hour

Grand Forks Housing Authority is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex , age, national origin, creed, pregnancy, sexual orientation, public assistance, disability, marital status or familial status.



#hc136054