Service Center Coordinator

1 week ago


Grand Forks, North Dakota, United States Balfour Beatty Campus Solutions Full time
About the Role

The Service Center Coordinator is a key member of our maintenance team, responsible for receiving and processing service requests in a timely and efficient manner. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Enter service requests into the Yardi database, ensuring accurate tracking and scheduling.
  • Assign service requests to maintenance technicians based on their skills and availability.
  • Monitor work orders to ensure completion within scheduled time frames.
  • Liaise with facility managers and maintenance supervisors to resolve any issues or concerns.
  • Assist with monitoring supplies and scheduling vendor work as needed.
  • Review work orders for accuracy and completeness.
Requirements
  • High school diploma or equivalent required.
  • Minimum one year of customer service and administrative experience.
  • Relevant industry experience preferred.
  • Strong technology and data entry skills, including Outlook, Excel, and Word.
  • Ability to communicate effectively with residents and team members.
  • Ability to work well in a team environment.
  • Valid state-issued driver's license and safe driving record required.
What We Offer
  • Discretionary bonuses.
  • Medical and dental insurance.
  • 401K plan with employer matching.
  • Robust paid time off.
  • Long-term and short-term disability insurance.
  • Paid parental leave.


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