Tenant Services Coordinator

24 hours ago


Grand Forks, North Dakota, United States Grand Forks Housing Authority Full time
Job Description

At the Grand Forks Housing Authority, we are seeking a highly skilled and dedicated Tenant Services Coordinator to join our team. As a key member of our staff, you will play a vital role in providing exceptional service to our residents, empowering them to maintain a self-reliant lifestyle.

Key Responsibilities:

  • Assist and advise residents and families on available services and resources.
  • Promote wellness activities and educate residents on healthy living.
  • Develop and maintain a network of contacts with service providers and agencies for resident referrals.
  • Monitor the provision of services to residents by third-party providers.
  • Work collaboratively with housing management staff to empower residents to age in place and remain independent.

Qualifications:

  • Baccalaureate degree in Social Work, Gerontology, Psychology, or Public Health preferred.
  • Proven experience in service management or facilitation, including problem-solving and advocating.
  • Knowledge of community services in the region and awareness of eligibility for and procedures of Federal and state entitlement programs.
  • Strong communication, writing, and organizational skills, as well as advocacy capabilities.

Grand Forks Housing Authority is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, pregnancy, sexual orientation, public assistance, disability, marital status, or familial status.


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