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Medical Administrative Assistant
2 months ago
Office Hours:
Monday - Friday, 8:00am - 5:00pm
Working hours will vary depending on employment status.
Job Summary:
Shoal Creek Foot & Ankle Center is seeking a friendly, organized, and efficient Medical Administrative Assistant to join our team. This position focuses on administrative support tasks such as handling prior authorizations, scheduling tests, and coordinating surgeries. If you have a passion for patient care and administrative excellence, we want to hear from you
Primary Responsibilities:
- Manage administrative operations, focusing on prior authorizations, test scheduling, and surgery coordination.
- Provide administrative support to ensure smooth office operations.
- Ensure a welcoming and efficient office environment.
SPECIFIC DUTIES
Administrative Duties:
- Handle prior authorizations efficiently and accurately.
- Schedule testing and coordinate appointments.
- Schedule surgeries and ensure all necessary documentation is completed.
- Answer and respond to phone calls and emails with professionalism.
- Maintain a clean and organized reception area.
- Manage patient records and ensure compliance with HIPAA regulations.
- Assist with insurance claims processing and follow-up.
- Monitor and order office supplies as needed.
- Coordinate patient communication, including appointment reminders and follow-up notes.
- Sort and distribute mail and other correspondence.
- Prepare and send billing statements and manage overdue accounts.
- Work with external vendors to coordinate automatic patient appointment and recall reminders.
PERSONNEL REQUIREMENTS
Education/Experience:
- High school diploma or equivalent.
- Two years of office experience preferred.
- Proficiency with electronic health records (EHR) systems.
Interpersonal Skills:
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented and highly organized.
- Compassionate and patient-focused attitude.
WHY JOIN SHOAL CREEK FOOT & ANKLE CENTER
- Supportive and collaborative work environment.
- Opportunity to make a meaningful impact on patient care.
- Competitive salary and benefits.
- Consistent work schedule with no weekend hours.
How to Apply:
Submit your resume and cover letter at shoalcreekfac.com/offices/careers/. We look forward to welcoming you to our dedicated team at Shoal Creek Foot & Ankle Center