Catering Sales Manager

4 weeks ago

Freeport, United States Hilton Garden Inn- Freeport, ME Full time
Job DescriptionJob Description

Job Description

Catering Sales & Event Manager

Hilton Garden Inn Freeport, Maine

The Hilton Garden Inn Freeport Downtown is in the heart of the world-famous Freeport shopping village. Our quaint, coastal town boasts over 200 retail outlets, boutique shops, and local restaurants along with outdoor recreational activities creating an ideal destination for your guests as they help you celebrate your biggest day yet. Our Ballroom offers an elegant setting for up to 240 guests. Old Town Hall Meeting Place is the perfect ceremony location for up to 150 guests and comes rich with history as Freeport’s original Town Hall built-in 1849. We were sure to keep as much of the original charm during its complete renovation. If you prefer an outdoor ceremony, we can secure the lovely Memorial Park adjacent to the hotel. Host everything right on site in the same location.

Catering Sales & Event Manager Summary

Primary responsibility is selling, detailing and servicing social and corporate catering. Responsible for positively communicating and acting as a liaison with other departments to make sure all meeting related functions and social catering (as needed) are taking care of.

The position reports to the Director of Sales and Marketing.

Catering Sales & Event Manager Job Description

  • Responsible to assigned rooms & event goals.
  • Respond to inquiries, walk ins and inbound sales calls in a timely manner.
  • Prepare all Property Sales Proposals, Contracts, Group Resumes, BEO’s, Reservation Links, etc.
  • Contribute and work as a “team” member in all facets of the position
  • Meets with and maintains rapport with individuals and contacts to produce Food and Beverage Sales.
  • Establishes and maintains relationships with key accounts; uses key accounts to network with other sources of business.
  • Proactively communicate with corporate clients and social clients (as needed) to gather specific details requested by various hotel departments and communicate these details in a positive manner to operations.
  • Builds and strengthens relationships with existing and new clients to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Seeks out and follows-up with new business sources and opportunities; records all sales activities in sales database
  • Maintains good rapport with area community and other local civic groups and companies
  • Develops and maintains files to include chronological account files as directed, preparation of scheduled bookings, dissemination of event information to all appropriate departments, and record event information for catering system control purposes.
  • Develops, implements, and assists with catering, sales, and marketing strategies, including development of relevant action plans.
  • Assist with clerical work of the department, including customer correspondence, function sheets, event schedules, reports and special projects.
  • Performs special projects and assignments as directed.
  • Responds to guest requests and complaints and follow up to ensure guest’s satisfaction.
  • Interface daily with kitchen and banquet departments regarding specific client needs.
  • Use up sale techniques to enhance events
  • Follows established safety procedures.
  • Support Banquet and other departments of the hotel to contribute to a seamless event.
  • Respond to all meeting and event inquiries in a timely manner. Booking of weddings, social events, day meetings and conferences
  • Maintain a clean, pleasant, and professional image to guests and associates.
  • Complies with all hotel policies and procedures

 

Qualification Standards:

Experience:

  • Minimum of 1 – 2 years hotel sales or front of house hotel operational experience, primarily in select or focused service hotel environments.
  • College degree or equivalent experience
  • Excellent written, verbal and non-verbal communication skills.
  • Experience with brand sales systems; Delphi and Opera experience preferred
  • Must be proficient in MS, Excel, and Teams
  • Ability to read, analyze and interpret hotel specific reports
  • Ability to effectively present information, respond to questions from clients, managers and the general public.

 

Our Company:

AAM 15 Management is an independent private equity real estate investment and hotel management company. We currently own and operate 10 hotels located MA, VT, VA, NH, ME, and NY. We are approved operators of Marriott International, IHG and Hilton Worldwide Hotels. In addition to the hotels that AAM 15 Management owns and operates, they recently took over the management of The Golf Club at Turner Hill, in Ipswich MA.

AAM15 Management is well known for its commitment to a culture of mutual respect, shared values, innovation, and authentic hospitality. Our company recognizes that our company success and growth is only achieved by the contributions of our associates, our associates are the company’s most valued asset.

Come join and grow with our company

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