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Key Account Manager
2 months ago
**This is a remote position, that will require travel as needed**
Job Summary: The Account Manager is responsible for generating sales of Zone 4 installation services for solutions such as Good-to-Person Solutions, Conveyor and Sortation, Electrical, ASRS, Racking, Autonomous Robotic Systems, etc. This role involves identifying customer needs, providing product and service recommendations, preparing quotes, and closing sales. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for delivering exceptional customer service.
As the industry continues to experience unprecedented growth, this position will have endless opportunities to establish and build customer relationships. This position offers a competitive base salary plus commission.
Key Responsibilities:
- Sales Generation:
- Identify and target potential customers through various channels (e.g., cold calling, networking, referrals).
- Provide detailed and accurate quotations based on customer requirements.
- Customer Relationship Management:
- Build and maintain strong, long-lasting customer relationships.
- Manage customer accounts and update CRM software with relevant information.
- Product Knowledge:
- Maintain a thorough understanding of the company’s installation services.
- Stay informed about industry trends, competitors, and emerging technologies.
- Collaboration:
- Work closely with the installation team to ensure seamless project execution.
- Coordinate with other departments (e.g., marketing, customer service) to support sales efforts and resolve any issues.
- Participate in sales meetings, training programs, and other company events.
- Administrative Tasks:
- Prepare and process sales contracts and documentation.
- Monitor and report on sales activities and performance metrics.
- Manage schedules, appointments, and customer follow-ups efficiently.
Qualifications:
- High school diploma or equivalent; Bachelor’s degree in business, sales, or related field preferred.
- Proven experience in sales, preferably in a related industry.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Experience and knowledge with warehouse installation services strongly preferred.