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Customer Support Specialist

4 months ago

Palm Beach Gardens, United States Ship Sticks Full time
Job DescriptionJob Description

We are seeking a Customer Support Specialist to join our team Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.

Our ideal candidate is a person who is flexible, trainable, and motivated to succeed. A person looking for a long-term career who wants to get their foot in the door with a company that continuously promotes within. We are currently looking to hire 3 team members.

Position Benefits:

  • Full training provided
  • No experience needed
  • Great compensation and bonus opportunities
  • Health, dental and vision benefits
  • Supplemental benefits
  • Paid vacation
  • Dynamic team environment
  • Opportunity for career growth

 

As a Customer Support Specialist, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.


Responsibilities:

  • Handle customer inquiries
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Golf or travel industry experience (not required)
  • Logistics or transportation experience (not required)

 

We pride ourselves in great company culture and mentoring our employees to reach their full potential and long-term career goals. If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now

Company DescriptionShip Sticks is a dynamic and growing company that specializes in offering world-class golf club and luggage shipping services. We are dedicated to providing a hassle-free travel experience for our clients around the globe.Company DescriptionShip Sticks is a dynamic and growing company that specializes in offering world-class golf club and luggage shipping services. We are dedicated to providing a hassle-free travel experience for our clients around the globe.