Medical Support Specialist

5 days ago


Palm Beach Gardens, United States Medical Specialists of the Palm Beaches, Inc. Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Medical Specialists of the Palm Beaches, Inc. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support services.

Key Responsibilities
  • Assist patients in preparation for physician examinations, ensuring a smooth and efficient experience.
  • Perform patient triage and assessment, providing education and follow-up as required by the physician.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection protocols.
  • Develop and maintain a kind and patient rapport with patients, ensuring a positive and respectful experience.
  • Provide administrative support, including scheduling, pre-certification, and ordering medical supplies.
  • Assist in the performance of clinical office procedures, including diagnostic and therapeutic measures as prescribed by the physician.
  • Administer medication as prescribed by the physician's orders, maintaining accurate logs and records.
  • Take patient phone messages and follow-up calls as required, ensuring timely and effective communication.
  • Provide a safe and clean environment for patient care, adhering to infection control and safety protocols.
  • Perform tasks and responsibilities of the Lab and X-Ray Technologist as needed, ensuring accurate and timely results.
Requirements
  • High School diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, physicians, and other healthcare professionals.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Basic computer skills and proficiency in electronic medical records systems.
What We Offer
  • Access to health, dental, and vision insurance.
  • Health Savings Account.
  • Eligible for PTO and Holiday pay.
  • Company-paid life insurance.
  • Access to voluntary short and long-term disability insurance.
  • Access to additional life insurance.
  • Access to Accident and Critical Illness Insurance.
  • 401K with automatic employer contribution.


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