Office Assistant

1 month ago


Seattle, United States SAGAREUS GROUP LLC Full time
Job DescriptionJob Description

Job Summary: The Office Assistant is responsible for assisting the Property Manager in the day-to-day operations of the property, ensuring compliance with LIHTC regulations, and providing excellent customer service to our residents. This role requires strong organizational skills, attention to detail, and a thorough understanding of affordable housing programs.

Key Responsibilities:

  1. Compliance Management:

    • Assist in ensuring the property complies with LIHTC regulations and other applicable housing programs.
    • Conduct annual income certifications and recertifications for residents.
    • Maintain accurate and complete resident files and records as required by LIHTC and company policies.
    • Prepare and submit necessary reports to regulatory agencies and stakeholders.
  2. Resident Relations:

    • Provide high-quality customer service to residents, addressing inquiries, concerns, and requests in a timely manner.
    • Assist in resolving resident issues and disputes, escalating to the Property Manager when necessary.
  3. Leasing and Occupancy:

    • Assist with leasing activities, including showing units, processing applications, and preparing lease agreements.
    • Conduct move-in and move-out inspections, ensuring units are in compliance with LIHTC standards.
    • Monitor occupancy levels and assist in implementing marketing strategies to attract and retain residents.
  4. Property Management:

    • Support the Property Manager in overseeing the maintenance and upkeep of the property.
    • Assist in managing vendor relationships and coordinating maintenance and repair work.
    • Ensure common areas and amenities are clean, safe, and well-maintained.
  5. Administrative Duties:

    • Maintain accurate records of rent payments, security deposits, and other financial transactions.
    • Perform general administrative tasks, such as answering phones, filing, and data entry.

Qualifications:

  • High school diploma or equivalent
  • At least 2 years of experience in housing or property management, preferably in affordable housing or LIHTC properties.
  • Strong organizational and time management skills.
  • Excellent interpersonal and communication skills.
  • Proficiency in property management software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Knowledge of LIHTC regulations and compliance requirements preferred but not required.
  • Bilingual (English/Spanish) preferred but not required.

Physical Requirements:

  • Ability to lift up to 25 pounds.
  • Ability to sit, stand, and walk for extended periods.
  • Ability to climb stairs and inspect units and common areas.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • Professional development opportunities


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