Claims Processing Manager

3 months ago

Saint Paul, United States FreezPak Logistics Full time
Job DescriptionJob Description

About FreezPak Logistics:

FreezPak Logistics stands out as a Top 5 full-service cold and dry warehousing and logistics company in the United States. Embracing a family business ethos, our approach to relationships and service sets us apart. With a blend of highly personal and professional interactions, we've earned the enduring trust of our customers and team members over more than half a century. Excitingly, we're expanding our transportation offerings with the opening of an asset-light 3PL division in the Twin Cities. This strategic move reflects our commitment to innovation and growth, allowing us to better serve our clients and contribute to the logistics landscape in this dynamic region. As a family-owned end-to-end supply chain provider, our commitment to service is unmatched. Our extreme focus on personalized and professional service distinguishes us from the competition. We believe in creating an environment where trust and collaboration thrive. Joining FreezPak Logistics means becoming part of a legacy, where team members experience not only stability but also unparalleled growth potential. Our unique approach to the industry ensures that each team member contributes to our collective success.

In a world of logistics, FreezPak Logistics stands as a beacon of reliability, service, and family values. We invite you to be part of our journey as we continue to redefine what it means to be a top-tier supply chain partner.

Overview:

As a Claims Processing Manager at FreezPak Logistics, you will play a pivotal role in managing the freight claims process, ensuring effective communication, and driving resolutions. Your responsibilities will encompass the entire claims/ OS&D lifecycle, from initiation to settlement, with a strong emphasis on customer service and stakeholder relationship management.

Qualifications:

  • Minimum 5 years in claims and insurance processing of cargo issues.
  • Strong knowledge of cargo insurance policies, procedures, and regulations.
  • Experience handling total loss cargo damage claims.
  • Good negotiation skills.
  • Experience conducting negotiations of claims with represented and non-represented claimants.
  • Open to thinking/working with an outside-the-box approach.
  • Analytical and able to work under pressure.

Benefits:

401(k)

401 (k) Matching

Dental insurance

Health insurance

Vision insurance

PTO

Benefit Conditions:

Waiting period may apply

Only full-time employees eligible

FreezPak is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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